Walter's Mercedes-Benz of Riverside

Recall service Joseph was very courteous and professional. Additionally, was very informative as to my current service as well as my upcoming preventative MTCE servi Joseph was very courteous and professional. Additionally, was very informative as to my current service as well as my upcoming preventative MTCE service, which he scheduled in AUG-2019. More

Left side mirror changed I was skeptical to go there at first, but I am glad I did. Cause the price was fair and the service is top notch. I was skeptical to go there at first, but I am glad I did. Cause the price was fair and the service is top notch. More

Very satisfied Austin Schneider was very helpful and answered all my questions and concerns, and also followed up with a courtesy call. I will always continue to do Austin Schneider was very helpful and answered all my questions and concerns, and also followed up with a courtesy call. I will always continue to do business here at Walters Mercedes Benz. More

Walter's Mercedes wins Can't say enough about how well I was received when looking at a new Mercedes. No pressure and no hype. I can't thank Andrew Wagner enough for the Can't say enough about how well I was received when looking at a new Mercedes. No pressure and no hype. I can't thank Andrew Wagner enough for the time he spent showing me the car I bought and going over the details. He was extremely helpful and positive throughout the entire process. I also appreciate Raul Ayala for his help and follow up. I love my new Mercedes and my next one will for sure be from Walters More

Total excellence Ease of service process from driveway to checking in, getting courtesy vehicle to picking up car...effortless and excellence!!!! It makes getting serv Ease of service process from driveway to checking in, getting courtesy vehicle to picking up car...effortless and excellence!!!! It makes getting service worth while More

GREAT CUSTOMER SERVICE Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient in answering my many questions about the service to my car. I would definitely work with him again. More

My Experience at Walter's Mercedes I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like g I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like going to the dentist!!! When arriving to the dealership he explained the process and had a car come to take me back to work. When the car was completed he had my car waiting and washed. I left feeling good about purchasing another Mercedes. I would definitely come back and get my cars service at Walter's Mercedes. More

Great person David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always have David be my service person More

wonderful experience of leasing car with Andrew and Raul My and my wife leased a 2019 C3OO couple days ago. Andrew Wagner, the sales manager, helped us find the best car. During the entire process, Andrew no My and my wife leased a 2019 C3OO couple days ago. Andrew Wagner, the sales manager, helped us find the best car. During the entire process, Andrew not only explained all the details we want to know, but also provided his sincere and personal recommendation upon our demands. Andrew even saved our time on the price because he gave us all the discount and benefits. He even fought the additional discount for us with his manager. After we decided to proceed the lease, Mr. Ari Abdolhosseini assisted us with financial paperwork. He explained everything in details to ensure our ultimate benefits and protection. We left with prepaid maintenance and wheel & rim insurance which my wife would totally need. He is super fun and friendly who makes the boring paper signing even enjoyable. Finally, I have to give my compliment to Mr. Raul Ayala who is on the same team with Andrew. Raul gave us a full orientation of the brand new car. Helped us connect phone and other services. He called us back on the second day just to make sure our satisfaction. I was very impressed that he saved my phone number, so he can recognize me sooner when I have any questions. In the next couple days, I have some miscellaneous questions regarding car operation and insurance. He's always patient and went out of the way to answer all my questions. I would highly recommend everyone who wants to buy or lease Mercedes Benz to work with Andrew, Ari and Raul. More

Never disappoints, went above and beyond. Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenge Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenger side window controller was acting funny and he had his technician replace the controller unit with a brand new one. The cookies and coffee in the lobby were a nice touch too. Thanks Cody! More