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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,146 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,146 reviews

June 11, 2019

Excellent Professional Service We were treated with care and received a great deal on our new car purchase. This is our 4th car purchase here. Sales Rep Jin Lee does a great job. More

by Sandau, J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 11, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your continued business, and we are thrilled that Jin could provide you with another exceptional buying experience. Congratulations on your new vehicle! We hope to serve you for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General manager

June 09, 2019

Nervous I was so nervous about making such a large purchase but Renee Orellana, Rashad Whitlow and Andy Towns were so patient and helpful in answering all of More

by 2018MBENZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow Andy Towns, Andy Towns, Rene Orellana
Jun 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review, and congratulations on your new Mercedes-Benz! We are so pleased that our team could put you at ease and provide you with great assistance throughout your visit! If you ever have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 09, 2019

Morris/Justin was the best My oldest son loved morris and i like the fact morris was cool with my son calling him jesus. That was real funny! Justin was great have us a deal whi More

by Jessicajason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great review! It is a pleasure to hear that you and your family had such a positive time working with our team throughout your recent visit! Providing great deals and memorable experiences is our goal, and we are so excited for you all to enjoy you new vehicle. We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 08, 2019

Perfect First-Buyer Experience I came to Riverside M.Benz for my first car. Peter was nothing short of kind, genuine, and approachable. I had been in contact with him for about four More

by mjd914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero
Jun 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent feedback! We are pleased to hear that Peter was not only able to get you into a vehicle that you love, but that you found his service to be so impressive as well. Your satisfaction is our priority, and we are so glad that our team had the opportunity to make your buying process a remarkable one. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 08, 2019

Excellent customer service! Christian was amazing! He worked with us to find a deal both sides were satisfied with. We were in and out of the dealership in less than 3 hours from More

by Shawna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix, Emil Iltchi
Jun 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review, Shawna! We are happy to hear that your visit was efficient, and that Christian took good care of you- from start to finish! We hope you enjoy your new vehicle, and we thank you for doing business with us at Walter's Mercedes-Benz. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 06, 2019

Cody Burt Cody was outstanding keeping me informed along the way he is very personable and was a pleasure to work with!!!!!! He looked into my paint issue and h More

by Garyntoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Cody this 5-star review! We are overjoyed that he could get your issues resolved and provide you with a 5-star overall experience. If there is anything more that we may help you with in the future, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 06, 2019

Honesty counts! Sometimes salesman try to manipulate the negotiations at a cost to you. Eddie takes a straight forward, open, honest approach that makes it a simple p More

by Gms1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Christian Felix, Ryan Dunahoe
Jun 07, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is our goal to ensure that our customers' experiences are as positive as possible, and we are delighted to know that our efforts have been successful! We congratulate you on your new vehicle and hope that you continue to confide in our dealership for each of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 05, 2019

My experience wit Austin Schneider during service of my car Austin Schneider was very polite. He explained to me the work that should be done in my car in the way I could understand. He kept me updated on every More

by ilir
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 05, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Ilir, Thank you for taking the time to leave Austin this 5-star review! It is great to hear that he provided you with thorough and informative service throughout your recent visit. Please let us know if he or the team may be of further assistance to you in the future. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 05, 2019

Great Service Andrew Wagner was so helpful, knowledgeable, professional when assisting us to find the vehicle we wanted. The entire team was great! We will definit More

by verojim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jun 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle, Veronica! We are thrilled that Andrew could be of great assistance to you, and get you into exactly the vehicle you had in mind. We appreciate the opportunity to serve you, and we look forward to working with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 04, 2019

Fantastic Great customer service and was very helpful in finding the car, color, year and body type. He was able to assist us with our questions and concerns. More

by Ampeoples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero
Jun 05, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Your full satisfaction is what we aim for, and we are so pleased that our team could be of such great assistance to you- from start to finish. We appreciate the opportunity to do business with you, and we hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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