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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,334 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,334 reviews
February 22, 2024
Eddy truly goes above and beyond for his customers. He will get you the best price and look for the exact details you need. He is kind and patient. I would never buy a car from anyone else! Thank you E He will get you the best price and look for the exact details you need. He is kind and patient. I would never buy a car from anyone else! Thank you Eddy & his assistant Liliana! More
by smahmoud92
February 21, 2024
Eddy Elsayed was very kind and caring. Amazing customer service. Made the process quick and easy. Amazing customer service. Made the process quick and easy. More
by Luanna Akopyan
Employees Worked With
February 20, 2024
Thank you Kelly! The service is always the best. You can tell how much you value your customers! The service is always the best. You can tell how much you value your customers! More
by VivGU
Employees Worked With
February 19, 2024
Ash Botello was my sales advisor and I had an awesome experience working with her. I spoke to about 5 or 6 different Mercedes dealerships as part of my car buying process and she was by far the best to w experience working with her. I spoke to about 5 or 6 different Mercedes dealerships as part of my car buying process and she was by far the best to work with. Super fast to respond to information, sent detailed videos of the car because I worked far away and worked with me on all my requests. Highly recommend working with Ash! More
by DLecot
Employees Worked With
February 19, 2024
Loved working with ash Botello , such a pleasant person to work with very knowledgeable and friendly to work with very knowledgeable and friendly More
by Galedgb
Employees Worked With
February 17, 2024
Kelly was helpful and professional! She helped me resolve my issue with ease and care. Thank you! She helped me resolve my issue with ease and care. Thank you! More
by Mizene Perez
Employees Worked With
February 17, 2024
Kelly Sandefur was extremely helpful, efficient and polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come polite. My car service was quick and had no surprises. She kept me informed along the way. I had my car before I knew it. I will continue to come to my Riverside Walter’s location bc I’ve been a loyal customer for over 20 years and they never disappoint. More
by camelia wogu
Employees Worked With
February 17, 2024
Edwin was very responsive to my requests and that initially brought me into the dealership. initially brought me into the dealership. More
by kellyenergy99
February 16, 2024
As a woman, I was so happy that there was a female service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress be service representative. Kelly Sandefur is awesome! Kelly worked quickly to get me a loaner vehicle, and communicated with me often on the progress being my car. I look forward to the next time I need to take my car in for service. All of the service employees were very polite and helpful. More
by kimberleysm6
Employees Worked With
February 16, 2024
Easy process and love the car. Our salesman was Omar, and he generated a deal so good my car payment is now $200 cheaper than my old car. Will forever buy my car from Walters Merce Our salesman was Omar, and he generated a deal so good my car payment is now $200 cheaper than my old car. Will forever buy my car from Walters Mercedes-Benz!!!! 👍🏾👍🏾 More
by Tye
Employees Worked With
Nick Hays, Omar Malek
