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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,332 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,332 reviews
February 29, 2024
We've purchased a few cars from Walters now. We've found that their sales & service staff far exceed the other SoCal dealers. Lenard Baker was our sales contact & we can't say enough about how e We've found that their sales & service staff far exceed the other SoCal dealers. Lenard Baker was our sales contact & we can't say enough about how easy he made the process of leasing our new car. And we've always taken our cars to Walters for service & our experience has been far better than any other Mercedes dealer. More
by royandbarbaraturner
Employees Worked With
Lenard Baker
February 27, 2024
Kelly Sandefur is my Service Advisor. Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communic Recently had warranty service completed at Walter's MBZ. She kept me informed as to progress of the service. Very thorough & professional to communicate with. More
by vico.czarniecki
Employees Worked With
February 26, 2024
JR Rodriguez is my senior service advisor. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. I recently had my car service there and my service was completed before the stated time. JR extended excellent service and kindness. More
by roan1000
Employees Worked With
February 24, 2024
I had a great experience at Walters, Mercedes Benz of Riverside. I initially spoke with Raul Ayala of Internet sales, he was extremely helpful, and even sent a video of the car that he took himself. I th Riverside. I initially spoke with Raul Ayala of Internet sales, he was extremely helpful, and even sent a video of the car that he took himself. I then made an appointment for a test drive, and was assisted by Omar Malek. He was very knowledgeable and friendly. I ended up purchasing the vehicle that I came to look at. I highly recommend Walters, Mercedes Benz of Riverside. More
by Steveymo1
February 23, 2024
Walter’s Mercedes Benz in Riverside has consistently provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. provided excellent service for me and my family. The dealership is clean, staff is friendly and helpful, and wait times are manageable. More
by ksykes
Employees Worked With
February 23, 2024
Ash and Erwin where absolutely perfect. From start to finish no back and forth just straight forward and very professional. will definitely do business again. From start to finish no back and forth just straight forward and very professional. will definitely do business again. More
by otto
February 23, 2024
Your service department is a scam. Not resetting service notice on the dashboard because I chose to have minimum service performed, is a scam. Not resetting service notice on the dashboard because I chose to have minimum service performed, is a scam. More
by ph
Employees Worked With
February 22, 2024
Service advisor Kelly S. was excellent. Very thorough and professional. She kept me informed as to the progress of my repairs/service. was excellent. Very thorough and professional. She kept me informed as to the progress of my repairs/service. More
by Lewis
Employees Worked With
February 22, 2024
Eddy truly goes above and beyond for his customers. He will get you the best price and look for the exact details you need. He is kind and patient. I would never buy a car from anyone else! Thank you E He will get you the best price and look for the exact details you need. He is kind and patient. I would never buy a car from anyone else! Thank you Eddy & his assistant Liliana! More
by smahmoud92
February 21, 2024
Eddy Elsayed was very kind and caring. Amazing customer service. Made the process quick and easy. Amazing customer service. Made the process quick and easy. More
by Luanna Akopyan
Employees Worked With
