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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,352 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,352 reviews

February 27, 2025

I’ve been buying cars from Walter’s for almost 15 years. They are great to work with and take care of their customers. More

by KellyV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kelly, Providing white glove service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great to work with and took care of you. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 26, 2025

Raul Ayala sale person was the best helping me purchase my new vehicle. First time buyer . Everything was fast process. I was approved instantly. Am so Happy with my new ride. Best dealership. Walters Merc More

by Rosa v.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rosa, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Raul's efforts met your satisfaction! We are thrilled to know that he was the best help and made the process fast. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 25, 2025

Raymundo Lopez was very helpful and made the whole process of trading in my car super easy. I wasn't expecting to come out with a new car, but he gave me offers that were hard to pass on. More

by J.Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Walter's Mercedes-Benz of Riverside responded

J.Park, We are grateful for you leaving Raymundo this flawless review! We are pleased to know that he was very helpful and made the whole process super easy. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 24, 2025

Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . More

by Arturogonzales79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Kelly this positive review! We are happy to know that she was a great help, wonderful and had you in and out. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 23, 2025

Michael Ramos is always very professional always goes above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. More

by Alarcon, Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Alarcon, Sylvia, We appreciate you for leaving Michael this spectacular review! We are delighted to know that he was very professional, took outstanding care of you and kept you informed what was going on with your car as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 19, 2025

I was very pleased with the professional manner that the service advisor Ross Geiger provided. He was very helpful in explaining the technician’s findings. I would highly recommend requesting Ross when you More

by tlrogers25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Ross's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very helpful explaining everything to you and was professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 18, 2025

Kelly Sandefur did an excellent job of writing up my concerns, following up in a timely manner and completing the necessary tasks for my S63 service needs. More

by angiomel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the lady who helped me get a loaner car also was very professional
Feb 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Kelly this flawless review! We are pleased to know that she did an excellent job writing up your concerns, followed up in a timely manner and completed the necessary tasks for your Mercedes-Benz S63 service needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 18, 2025

Edwin Correa was a great salesperson and a really nice man. He was very knowledgeable anbout the car we were interested in and really made the purchase easy. More

by Betsydreier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Walter's Mercedes-Benz of Riverside responded

Betsy, Thank you for leaving Edwin this fantastic review! We are happy to know that he was great, really nice, very knowledgeable and made the process easy for you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

I really appreciate Kelly Sandefur. Kelly was knowledgeable, helpful, and kind Thank you so much for helping me with all the decisions. More

by hopeandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she was knowledgeable, helpful, kind and helped you with all the decisions. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

Set up a Saturday appointment via the website on Friday night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could More

by Lawrenceclemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Michael's efforts met your satisfaction! We are thrilled to know that he was very welcoming and processed the paperwork quickly for you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager