Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,328 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,328 reviews

January 29, 2025

Jon Klempner was a great help and assisted me with the lease and was very knowledgeable More

by Hadi Alameddine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Hadi, We are grateful for you leaving Jon this stunning review! We are pleased to know that he was very knowledgeable and a great help. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Excellent service, professional staff, and smooth process. Highly recommend this dealership for a great experience! More

by alisevalieva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction and high recommendation! We are thrilled to know that they were professional, made the process smooth and your experience great. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hasshaw
Jan 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2025

The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. More

by jlee222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Ross this phenomenal review! We are delighted to know that he was informative, friendly, helpful and thoroughly explained all your recommendations. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 28, 2025

Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! More

by Kuri699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kuri, Thank you for leaving us this terrific review! We are happy to know that our team was very attentive, great and had a we will work with you attitude as always. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2025

My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our need More

by Felix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Felix, Thank you for leaving Christian this positive review! We are happy to know that he was attentive to your needs, very knowledgeable, gave detailed explanations and was patient. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz GLE 350- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2025

Jonathan Hasshaw helped me out throughout the whole process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went More

by Daiblo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
Jan 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Daiblo, We are grateful for you leaving Jonathan this wonderful review and recommendation! We are thrilled to hear that Jonathan took excellent care of you. We are pleased to know that he was friendly, helped you through the whole process and made everything very easy to understand. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 25, 2025

This is a very customer friendly establishment. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. More

by dpdq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he is always friendly, helpful and thorough in discussing your vehicle. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 24, 2025

The staff is very friendly and welcoming . I’m a long time loyalty customer for 20 years. More

by Debibushong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly and welcoming. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 23, 2025

This is the best Mercedes dealership in Inland Empire area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisti More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Walter's Mercedes-Benz of Riverside responded

Arun, We appreciate you for leaving Alex this stellar review and recommendation! We are delighted to know that he went above and beyond to assist you with your needs as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager