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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,276 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,276 reviews
November 24, 2024
Ross Greiger Ross was very accommodating he realized I was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service More
by Karen Coleman
Employees Worked With
November 24, 2024
Very professional with knowledgeable and courteous staff. Guests are treated with respect and questions are answered as best they can. Very pleased with the experience there. Guests are treated with respect and questions are answered as best they can. Very pleased with the experience there. More
by Daniel H
November 22, 2024
walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More
by japerris99
Employees Worked With
November 21, 2024
Jon Klempner and his team was excellent! Got the car I wanted! Thank you all! Got the car I wanted! Thank you all! More
by Adrean
November 21, 2024
Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. service. Joseph is the man to go when you need your vehicle serviced at Walters. More
by Imer.wilson213
Employees Worked With
November 21, 2024
Adam Stens provided outstanding customer support in assisting us with our purchase. He did not try to push us in any specific direction toward any particular vehicle but simply listened closely to wha assisting us with our purchase. He did not try to push us in any specific direction toward any particular vehicle but simply listened closely to what I was looking for and focused on finding the right car at the right price. Service was timely and we were very happy to complete the deal spending the least amount of time waiting than ever before. Finally, and most importantly, the support during the weeks immediately following our purchase went above and beyond, including answering questions and resolving issues, EVEN on his off-work days. More
by aternie
November 20, 2024
The service manager Oscar Medina is very professional and efficient, did an excellent job to solve my car problem in a timely manner. efficient, did an excellent job to solve my car problem in a timely manner. More
by hailing Jin
Employees Worked With
November 20, 2024
Highly qualified and knowledgeable staff at all levels. Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the high standards of Mercedes Benz and Walters Mercedes Benz. More
by jkozma
Employees Worked With
November 20, 2024
Liliana was excellent! !! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to !! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to talk to. the manager Rob and finance manager Justin were also very accommodating. My whole experience of buying my car was very pleasant. Thank you. More
by Irina W.
November 19, 2024
such a great job. very friendly and very easy. no problems. so smooth and professional. Thank you Eddy and Travis. very friendly and very easy. no problems. so smooth and professional. Thank you Eddy and Travis. More
by anahitmaryanyan
