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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,332 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,332 reviews

March 07, 2024

Good selection of used vehicles although prices are a bit high. Service is good but expensive. More

by gardnerjgg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
JC Rasilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Hi John, Thank you for your purchase last week; we very much appreciate your business and hope you’re enjoying your GLB. I went to look up your phone number to give you a call but I see you have requested to not receive phone calls. I’d love a moment to speak to you about your experience and learn more about it. Could you please give me a call when you have time? Erwin Artacho General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

March 06, 2024

Lilliana Duran was a pleasure to work with here at Walters. From the time she introduced herself on the lot to my daughter and I she was engaging, informative, and conscientious of our needs and want More

by dharman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

David, We are grateful for you leaving Lilliana this stunning review and recommendation! We are honored to have had the opportunity to work with you and your daughter and we are glad that Lilliana could provide you both with 5-star service. We are pleased to know that she was engaging, informative and conscientious of your needs and wants. We hope to have the opportunity to work with you again in the future. We warmly congratulate you both on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 06, 2024

GREAT SAFF AT WALTER'S MERCEDES GOOD JOB JR EVERYTHING WAS FIX ON TIME KEE More

by MARCELINO P B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marcelino, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he got everything fixed on time. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 05, 2024

The entire staff at Walter’s Mercedes made it an exceptionally nice experience leasing our new Mercedes. Jon Klempner was especially patient and professional in our dealings. We will return to, and More

by cstratz
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Jon this terrific review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Jon could provide you with stellar service. We are happy to know that he was especially patient and professional. We look forward to working with you again in the future when the time comes. Congrats on your new Mercedes-Benz- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 04, 2024

Jonathan Hasshaw provided excellent service. He was very professional and he was concerned with the needs of the customer. More

by deloresj895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
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Mar 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Delores, We are grateful for you leaving Jonathan this wonderful review! We are thrilled to hear that Jonathan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional and concerns with your needs. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 04, 2024

Great service, Irvin Solis was really professional, over all a pleasant transaction, I recommend Walter's Mercedes-Benz Riverside. More

by aztecla1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Solis
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Mar 05, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Irvin this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Irvin could provide you with top notch service. We are delighted to know that he was really professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 01, 2024

Raul Ayala was very helpful and gave us a lot of information about the vehicle More

by Ovalenzuela94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Raul this extraordinary review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with 5-star service. We are pleased to know that he was very helpful and gave you a lot of information on your new vehicle. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 01, 2024

I am very pleased with my new Mercedes. Eddie Elsayed was amazing and very helpful in making this deal go as smooth as possible. Great guy, great service! I will definitely return to Walter More

by ogold777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Eddy's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was amazing and very helpful. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 01, 2024

Most helpful and was professional . Attention to detail, great customer service, everything in the timely manner and very friendly. Thank you. More

by Sigala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hasshaw
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Mar 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sigala, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and could get your automotive needs completed in a timely manner. We are happy to know that they were helpful and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 29, 2024

I was buying my first Mercedes after driving an Altima for the last 15 years and Ash Botello made it super easy. She was up front about what to expect price wise and there were no surprises. From the mome More

by mrjayjp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Ash this stellar review and recommendation! We are honored to have had the opportunity to work with you and your wife and we are glad that Ash could provide you both with top notch service. We are delighted to know that she was knowledgeable and friendly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you both on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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