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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,332 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,332 reviews
March 22, 2024
My first very pleasant encounter was with my service advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile. The next person was my sales consultant Illy Aabid, I was very impressed with how she conducted my Car buying experience from the start to the finish, she made herself always available and also made me feel as family. I need to say my finance consultant James "Andy" Towns whom made me feel at ease during the document signing process, I returned from out of state in order to experience such fine service. I came in to service my Car and ended up returning to purchase a vehicle. More
by Out of Gas
March 21, 2024
Alex Ramirez was great at helping me solve issues that was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner ve was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner vehicle the entire time. He is also very helpful at answering any questions that I have and response quickly. I recommend him to anybody looking for an excellent service advisor. More
by shawnasr01
Employees Worked With
Alex Ramirez
March 21, 2024
All staff members treated Sheila and me well. The facility is very nice. Armindo was very thorough in handling our transaction. The vehicle was delivered as promised. . The facility is very nice. Armindo was very thorough in handling our transaction. The vehicle was delivered as promised. . More
by alf
Employees Worked With
Nick Hays, Armindo Tenreiro
March 21, 2024
Great service Michael Ramos provided excellent care. I will recommend Walter’s to my family. I will recommend Walter’s to my family. More
by Carl Cook
Employees Worked With
March 20, 2024
Great first experience with Marina Salcedo at Walter's Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my s Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my service issues from the servicing technician and clearly explained how the issue was resolved. More
by mlo17
Employees Worked With
Marina Salcedo
March 20, 2024
Walter's has been our dealership for over 30 years. We have always had a good relationship and service. We have always had a good relationship and service. More
by EraSprinter
Employees Worked With
March 19, 2024
Amazing car buying experience! Irvin Solis was the best! He was very patient and demonstrated exceptional customer service skills. From start to finish everything was beyond expect Irvin Solis was the best! He was very patient and demonstrated exceptional customer service skills. From start to finish everything was beyond expectations. If you are looking to purchase a car, this is the place and the salesperson to see. Thank you Irvin! More
by Claudia.sanches2023
Employees Worked With
Andy Towns, Irvin Solis
March 19, 2024
Fast and professional. They knew exactly what to do. You won’t be disappointed with their services. They knew exactly what to do. You won’t be disappointed with their services. More
by Wannipa
Employees Worked With
March 17, 2024
I had a great experience buying my car with Illy Aabad as my sales consultant. She knew a great deal about the car I bought and truly went way out of her way to make it possible for me to buy the car of my d my sales consultant. She knew a great deal about the car I bought and truly went way out of her way to make it possible for me to buy the car of my dreams. I would recommend her highly to anyone. More
by pietrzak
Employees Worked With
Illy Aabid
March 16, 2024
Christian was helpful in every way. He answered all my questions and made sure I was completely satisfied with my new vehicle. He answered all my questions and made sure I was completely satisfied with my new vehicle. More
by sdaly44
