Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,388 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership
View Awards

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,388 reviews

July 03, 2024

I recently bought a Mercedes and brought it to Walter's for servicing. The other dealership didn't set up the Mercedes me app for me so I asked the guys at Walter's to help and Jon Klempner from sales was More

by NixonAngelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

NixonAngelo, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Jon's efforts could meet your satisfaction and recommendation! We are thrilled to know that he was knowledgeable and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

July 01, 2024

The experience was great, Illy was extremely helpful which made our experience so great. Thank you to everyone who was involved with us buying our amazing car More

by Jack Sanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Illy Aabid
Report | Print
Jul 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

Jack, We are grateful for you leaving Illy this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Illy could provide you with 5-star service. We are pleased to know that she was extremely helpful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 29, 2024

My sales representative, Ms. Illy Aabid, made my day. She was accommodating and energetic, answering all my questions and providing great hospitality. She went the extra mile for More

by sambengal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Illy Aabid
Report | Print
Jul 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your excellent review! We are so glad that Illy took great care of you and made your experience with us both smooth and efficient. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Mercedes-Benz- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 25, 2024

this dealer is good to buy a car, I already bought from this dealer 3 car More

by khdiamonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Moron
Report | Print
Jun 26, 2024 -

Walter's Mercedes-Benz of Riverside responded

khdiamonds, We are grateful for you leaving us this stunning review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they were good. We appreciate your continued business with us. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 21, 2024

I had an exceptionally pleasant experience with Ash Botello of Walters Mercedes Benz of Riverside. She was kind and courteous and very professional. She was very efficient and she did a tremendous job. More

by AmilaW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

Amila, Thank you for leaving Ash this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Ash could provide you with exceptional service. We are happy to know that she was kind, courteous and very professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 20, 2024

Liliana was amazing she was very understanding and made our process so easy she also explained every feature the car had and mentioned if we needed help learning the car features again we can contact her a More

by Destany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

Destany, We greatly appreciate you for leaving Liliana this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Liliana could provide you with top notch service. We are delighted to know that she was amazing and very understanding. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 19, 2024

Jonathan Hasshaw was an awesome service advisor. He was considerate with our time and needs and guided us through the service and repair process. If Walter's Mercedes Benz was looking to model how a More

by joeU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
Report | Print
Jun 19, 2024 -

Walter's Mercedes-Benz of Riverside responded

JoeU, Thank you for leaving Jonathan this terrific review! We are glad to hear that Jonathan took stellar care of you and your automotive needs. We are happy to know that he was considerate with your time and needs. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 17, 2024

I can't tell you how easy it was working with Eddy. We called him and told him what we had and wanted. HE was a no games back and forth and straight honest person. We got an even better car than we More

by Autobadges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Eddy's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he made your car buying experience a positive one. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 17, 2024

Isaid Barragan, is one of the BEST service reps for Walter's Mercedes-Benz of Riverside. More

by eimarques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

Eimarques, We are grateful for you leaving Isaid this flawless review! We are honored to have had the opportunity to work with you and we are glad that Isaid could provide you with 5-star service. We are pleased to know that he is one of the best. We hope to work with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 15, 2024

Walter’s Mercedes-Benz of Riverside. The service our salesman, Jaime Ramirez provided us with was unsurpassed. Jaime’s commitment to excellence while going the extra mile was executed to More

by mizzezmoore2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Ramirez
Report | Print
Jun 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sandy, We greatly appreciate you for leaving Jaime this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jaime could provide you with top notch service. We are delighted to know that he made your dream come true. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Jun 18, 2024 -

mizzezmoore2000 responded

I love, love, love my new Mercedes Benz GLC 300. Seven days later I am still absolutely, positively thrilled with how quickly, efficiently, and smoothly the sale went. Again, Jaime was the best. He gave us the most memorable car purchase we’ve ever made personally and as a couple. Erwin, thank you for facilitating and maintaining a strong company culture with a great team of elite professionals who make people’s dreams possible. They do you proud! Together, you and your team have refined the business processes with personal touches that make us, your customers, exceptionally happy at the end of it all! To the entire Walter's Mercedes-Benz of Riverside team – You’re welcome, and Thank you making us matter! Wishing you many, many, more proud moments!!! Sincerely, Sandy W.

1
...
24
25
26
...
639