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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,399 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,399 reviews
November 16, 2020
I'm very happy with my new Mercedes-benz E-350, Rami Jaouhari was very helpfull with the transactions also he offer me his help down the road for any question araise. Jaouhari was very helpfull with the transactions also he offer me his help down the road for any question araise. More
by aflores
Employees Worked With
Rami Jaouhari
November 15, 2020
turning my mercedes in off of lease was easy and pleasant.. FELOMENA was great...thanks again WALTERS MERCEDES...also i must include BRANDON MONACO , BRANDON IS THE REASON I COME BACK TO WALTE pleasant.. FELOMENA was great...thanks again WALTERS MERCEDES...also i must include BRANDON MONACO , BRANDON IS THE REASON I COME BACK TO WALTERS.. HE THE BEST OF THE BEST. BRANDON IS THE ROCK OF WALTERS MERCEDES... More
by harleytt
November 15, 2020
Everything at Walter’s is always top notch. The appointment process, to drop off, loaner service, and pick up - it’s seamless and professional every time. Working with Austin Schneider as my servic appointment process, to drop off, loaner service, and pick up - it’s seamless and professional every time. Working with Austin Schneider as my service advisor is a pleasure. He is very knowledgeable and timely with each step of the way, and he is great at what he does. I can always count on this location for all my vehicle needs. More
by LexieL
Employees Worked With
Austin Schneider
November 15, 2020
Ted K did a phenomenal job working with us, my wife and I are picky and hard customers. He made it so easy, very transparent. Justin did a great job in finance as well. Just an overall wonderful experience are picky and hard customers. He made it so easy, very transparent. Justin did a great job in finance as well. Just an overall wonderful experience. More
by jgish17
November 15, 2020
I don’t usually have the time or energy to go and leave a review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have been in a lot of different dealer ships this one by far is the worst . Worst costumer service ever unprofessional and impolite employees. The sales manager and this Austin guy at service department was lying to his GM on the phone at the front of me thinking KA will make him succeed but cheaters don’t succeed sir. This is the kind of dealership that you take your car to with a small problem in your car and they miss up something else so you have to come back and pay more and more. They are really ruined the reputation of Mercedes Benz USA. I feel bad for the owners and the investors that they spent millions of dollars to make a good business and because they hire a bad dishonest and disrespectful employees that miss up and ruined their reputation. Bad business practices. More
by Sherif Loza
November 13, 2020
David is very pleasant. Takes care of all my need with my both mercedes. David is always on time and rapid. David notifies me with everything in regards to my cars both mercedes. David is always on time and rapid. David notifies me with everything in regards to my cars More
by terry galloway
Employees Worked With
David Greene
November 13, 2020
David Greene Help me with my service and update me on time letting me know ahead of time for what else service I need for my car. Very professional and very kind to talk too. I’m looking forward to work time letting me know ahead of time for what else service I need for my car. Very professional and very kind to talk too. I’m looking forward to work with him on my future service. More
by Jeffyz
Employees Worked With
David Greene
November 13, 2020
I was provided with fine attention and service. Very friendly and helpful in getting the car home and back to the dealership. Thanks to Walters and Ted. friendly and helpful in getting the car home and back to the dealership. Thanks to Walters and Ted. More
by ericsautter
Employees Worked With
Ted Schwartz
November 13, 2020
I had the wonderful experience of working with Andrew Wagner, who quoted me on the phone, and sent a text with a video of the exact car I might be getting. It was because of his professionalism and speed Wagner, who quoted me on the phone, and sent a text with a video of the exact car I might be getting. It was because of his professionalism and speed of transaction, that I decided to go with this dealership for my new car. Thank you! More
by JulieS
Employees Worked With
Andrew Wagner
