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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,402 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,402 reviews

December 01, 2020

I would like to thank JR Rodriguez for always being reliable and accommodating whenever my car has any sort of issues or needs a wash. Due to my busy work schedule and health conditions, it isn’t alway More

by oliverpattington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Oliver, Thank you for taking the time to leave JR this incredible review! We are pleased to know that he always takes great care of you and ensures that your experiences are as seamless as possible. He will be touched to hear of your very kind words. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

I would love to notify everyone of my very great professional attentive servicing I received at Walter's Mercedes Benz in riverside CA. Joseph has a great humbling personality and sure knows his st More

by Debmculn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Joseph this 5-star review! He certainly is exceptional at his skill, and we are delighted to know that he took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Brandon Monaco provided excellent customer service and went far and beyond to assist me with my Mercedes and vehicle concerns. Brandon Monaco was very helpful and understanding.:) I highly recommend my fr More

by "Doll"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Cody Burt
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review and recommendation! We are happy to hear that he provided both you and your vehicle with remarkable service! Your safety and satisfaction are of the utmost importance to us, and we look forward to continuing to provide you with the same top-quality assistance in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

The rep. Mr. Joseph is very professional and provided me with all related information about the service that is needed. I appreciate the wonderful service from Walter's Mercedez-ben of Riverside. And I reco More

by FACTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are pleased that Joseph could be of exceptional assistance to you throughout your recent visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Joseph and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 30, 2020

Back for the holidays, again thank you for the honest, quick and reliable service. Adam, thank you for your recommendations. I trust this dealer with my vehicle! More

by BGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that we could provide you with the quality and reliable service that you so much deserve! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 30, 2020

Great service and David Greene knew exactly what was wrong with my car. Had it overnight and was to go the n ct day. Thank you David Greene More

by castlpoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that David could put you at ease and get your automotive concerns taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 29, 2020

I had a very nice experience buying my Beautiful GLE at Walters Eddy was super helpful and made the process very easy !!! Highly recommended team Eddy Blake was also very helpful showing all the options More

by Liangyanyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Lewis
Dec 01, 2020 -

Walter's Mercedes-Benz of Riverside responded

Yanyun, Congratulations on your new Mercedes-Benz! We are so glad that Eddy and Blake could provide you with a top-notch experience and a vehicle that you love! We thank you for taking the time to share this kind recommendation, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 29, 2020

Andrew is a delightful and energetic sales Manager. Attentive to details and really engaging. The deal was smooth and to the point. Hope to be a repeat customer. More

by Joecordero76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 01, 2020 -

Walter's Mercedes-Benz of Riverside responded

Joe, Thank you for leaving Andrew this excellent review! We are happy to hear that he took great care of you and ensured that your visit was both smooth and enjoyable! We congratulate you on your new vehicle- on behalf of him and the entire team, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 28, 2020

I'm very pleased with Peter Tecson, very helpful and accommodating, you won't feel any pressure in buying and making decisions on the car that you like. Presents great knowledge on the product/s. Explai More

by At Walter's MB, Peter is the man to ask.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomas, Peter Tecson
Nov 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Peter this excellent review! We are overjoyed that he could be of assistance to you and provide you with the quality experience that you so much deserve! We warmly congratulate you on your new vehicle. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

November 28, 2020

Thanks to the quality work of Eddie and Blake we were able to purchase this fine Mercedes in a short amount of time. See you guys on my next purchase! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Lewis, Michael Georgie
Dec 01, 2020 -

Walter's Mercedes-Benz of Riverside responded

Mike, Congratulations on your new Mercedes-Benz! We appreciate your business and are overjoyed that Eddy and Blake could make your visit so smooth and efficient! We are excited for you to enjoy your new ride, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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