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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,402 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,402 reviews

December 03, 2020

Ted was great talking to him I felt at ease and not pressured very friendly and helpful and answered all my questions also very knowledgeable, he made my car buying experience enjoyable Thank you!! More

by Reza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Ted this positive review! We are happy to hear that he put you at ease and made your overall experience as seamless as possible! If you ever have any further questions or concerns, please do not hesitate to give us a call. We hope you enjoy your new vehicle! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

Cody is such a nice guy, he always gives excellent customer service and a friendly smile. He makes sure I feel welcomed every time I bring my car in for service, it's always a pleasure. More

by luckyayon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this 5-star review! We are delighted to know that he always takes great care of you and ensures that your visits are as pleasant as possible! He will be honored to know how confident you are in his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 03, 2020

Brandon Monaco was great :). Will return to Walters Mercedes Benz for any service needs. Thank you for being the best is the best. Until next time. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene, Cody Burt, Austin Schneider, Adam Garcia
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this 5-star review! We are delighted to know that Brandon took such great care of you throughout your recent visit! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 02, 2020

Rene and Emil at Walter Mercedes Benz are the go to guys they will take good care of you. Great experience i was in and out. Thank you More

by juan.mota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Iltchi, Rene Orellana
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Juan, Thank you so much for your positive review! We are overjoyed that our team could be of assistance to you and make your experience both smooth and efficient! We are so appreciative of the opportunity to work with you, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 02, 2020

It was my 2nd Mercedes with Andrew and couldn’t be happier. He still has the best price among all the nearby dealerships which is very important to me. Due to COVID (or just his awesomeness) he starte More

by judyyao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Judy, Your satisfaction means so much to us, and we are thrilled that Andrew could get you into another vehicle that you love! We congratulate you on your new Mercedes-Benz- on behalf of him and the entire team. Please drive safely, and do not hesitate to let us know if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

JR Rodriguez was extremely helpful, knowledgeable and paid attention to details. He cared about work and followed up to make sure we were satisfied with the service they provided. More

by Palobox20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this excellent review! We are delighted to know that he took great care of you ensured that your concerns were thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Cody Burt was very helpful and was excellent with his follow up. He kept me advised all along the process. I would definitely recommend Cody and will be back (if necessary) to service my car again. More

by bmeister99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this positive review and recommendation! We are delighted to hear that he took great care of you and kept you updated and informed throughout your visit. He will be pleased to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

The site is clean and the staff are professional and attentive to all customers. I am a return customer, and Rene exceeded my expectations this time. I recently had a horrible experience at different M More

by Earliepr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana, Michael Georgie
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are thrilled that we had the opportunity to work with you again and provide you 5-star service that you so much deserve! Your satisfaction means so much to us, and we hope to continue serving you and your automotive needs for years to come! Warmest congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

JR Rodríguez at Walters mercedes in riverside, my first time taking my Mercedes and great customer service he knows what he is doing and great at it!! More

by xtremepallets Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Larry, Thank you for leaving JR this excellent review! We are overjoyed that we had the opportunity to serve you, and JR will be proud that his efforts met your satisfaction. We wish you safe travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 01, 2020

Our trip to the desert brought us back in to see Adam. He’s always helpful and found us the best solution to our tire problem. Always great service at this location! More

by Jay Sanchez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jay, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that Adam could provide you with a remarkable experience once again! Offering top-quality service is so important to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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