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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,402 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,402 reviews

December 08, 2020

Really satisfied with customer service. Rene Orellana was friendly and really good with what he’s doing. Two thumbs up for him. For sure I’ll go back to this dealership in the future More

by Cresta Melegrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Dec 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Cresta, Thank you for leaving Rene this positive review! We are delighted to know that he took great care of you, and he will be proud that his efforts met your satisfaction! We congratulate you on your new vehicle- on behalf of him and the entire team, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 08, 2020

Always great service and gets the job done. Been coming here for 4 years. Service is quick and when I leave the car I get a loaner vehicle while I wait. More

by JDavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 06, 2020

This dealership provided great service and gave me a very good price for my car. The whole car lease process was very efficient. The staff was very friendly. I would come back and refer my family and frie More

by linhquach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Dina Backer
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are so glad that we had the opportunity to do business with you and provide you with the perfect vehicle, deal, and overall experience! We wish you the safest of travels in your new ride, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 06, 2020

I was very pleased with the knowledge and customer Christian provided us. I would call to him for future purchases and look forward to my next purchase. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

James, Thank you so much for your positive review and recommendation! We appreciate your business and are delighted to know that Christian was so helpful and informative throughout your visit! We congratulate you on your new vehicle- on behalf of him and the entire team, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 06, 2020

Great car great price, my wife was really beside herself with how friendly everyone was. Ted the salmon was just the best kind and understanding. When he seen the car we brought the was really impressed wit More

by Handysolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in finance. , Ted Schwartz
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review, and warm congratulations on your new vehicle! We are happy to hear that Ted took great care of you and ensured that your visit was an all-around success! Your satisfaction is of the utmost importance to us, and we can't wait for you and your wife to enjoy your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Dec 08, 2020 -

Handysolt responded

Thank you, Bryan.

December 06, 2020

Christian Garcia is awesome! Will be returning for future purchases. No pressure, but there to answer all our questions with absolute knowledge of his products. More

by Shannon K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Shannon, Thank you for leaving Christian this 5-star review! We are happy to hear that he took great care of you and made your experience both smooth and pressure-free! If you ever have any further questions or concerns, please do not hesitate to give us a call. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 05, 2020

Diana is amazing , always a pleasure working with her . It’s not the first time and definitely wont be the last time doing business with her. More

by eddieulloa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Eddie, Thank you for leaving Diana this wonderful review! We appreciate your business and are pleased that she could continuously provide you with top-notch service! It is our pleasure to assist you in any way possible, and we are certain that she will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 04, 2020

Good communication, nice approach and well knowledgeable. He took his time to attend to us and the issue had was solved. Thanks for your time. More

by ddammyrajitola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Raul was so helpful and informative, and that he ensured that your needs were thoroughly resolved. We appreciate your business. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 04, 2020

Andrew was absolutely amazing when it came to leasing my new Mercedes-Benz. He communicated and continued to folow up with me before purchasing as well as after. He does not get enough credit for his hustle More

by Lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Lina, Thank you for leaving Andrew this wonderful review! We are overjoyed that he could be of assistance to you and make your overall buying experience as seamless as possible! We congratulate you on your new Mercedes-Benz- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 04, 2020

I am a second time customer at Walter’s Mercedes-Benz of Riverside, and I am even more pleased with the service received this time than last time. Rene Orellana serviced me both times and he did an excepti More

by Earliepr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana, Michael Georgie
Dec 08, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are so appreciative of your repeat business, and we are thrilled that Rene could provide you with an exceptional experience once again! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Thank you for again for your wonderful review. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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