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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,388 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,388 reviews
July 15, 2024
I have been going to Walter's MB in Riverside since 2010 and I am very satisfied with the quality of service that I receive each time. and I am very satisfied with the quality of service that I receive each time. More
by Ikechi Obiocha
Employees Worked With
July 13, 2024
First time getting my car serviced and Johnathan Hasshaw made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys More
by Juan88marquez
Employees Worked With
Jonathan Hasshaw
July 13, 2024
Thanks for helping us purchase pur first Mercedes, Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. More
by K P
July 13, 2024
Dear Jaime Ramirez My wife and I, want to take a moment to express our sincere gratitude for the exceptional service you provided during our recent Mercedes-Benz purchase. Your professionalism, know moment to express our sincere gratitude for the exceptional service you provided during our recent Mercedes-Benz purchase. Your professionalism, knowledge, and genuine care made the entire experience truly memorable. From the moment we stepped into Mercedes-Benz of Riverside, we felt welcomed and valued. Your patience in answering our questions, guiding us through the available models, and ensuring we found the perfect car was remarkable. Your attention to detail and commitment to customer satisfaction truly set you apart. Not only did you help us choose the right vehicle, but you also made the entire process seamless. We appreciate how you went above and beyond to ensure we felt confident in our decision. Wishing you continued success and looking forward to future interactions at the dealership! Warm regards, Saul Gonzales More
by Purchase of new auto
Employees Worked With
Jaime Ramirez
July 13, 2024
We just bought our van from Dan Gressmann. He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly re He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly recommend this dealer and the sales team! More
by Jiayi Qu
Employees Worked With
July 11, 2024
Michael Ramos along with all of the other folks that I had the pleasure of interacting with at the Walter's Mercedes Benz Service Department were all very professional and friendly. I like the fact t had the pleasure of interacting with at the Walter's Mercedes Benz Service Department were all very professional and friendly. I like the fact that Michael referred to me by my first name rather than being overly formal and referring to me by my last name only. Yes, it is a business relationship, however, you want people to see you as a person and not just as a customer. By doing so, it makes the business atmosphere more relaxed and inviting. More
by waynobgood
Employees Worked With
July 10, 2024
Michael Ramos was very helpful is walking me through not only the regular maintenance of my vehicle, but also a small warranty issue. only the regular maintenance of my vehicle, but also a small warranty issue. More
by Michael.Miller
Employees Worked With
July 10, 2024
Liliana Duran is a superb sales representative. We will deal with her again on our next purchase. We will deal with her again on our next purchase. More
by elisausa8
Employees Worked With
July 09, 2024
It was good experience purchasing car from Walter's Mercedes Benz of Riverside. Thanks to Liliana for making purchase very easy and quick. Mercedes Benz of Riverside. Thanks to Liliana for making purchase very easy and quick. More
by Pri
Employees Worked With
July 07, 2024
This dealership was easy to locate which is a plus but what made me write this review was the great experience we had we sales rep Liliana Duran. She made the car buying experience quick and painless. She what made me write this review was the great experience we had we sales rep Liliana Duran. She made the car buying experience quick and painless. She kept her word about the final price and I was able to purchase my vehicle without any problems. I have purchased many vehicles in my life and can say my past car buying experiences have been horrible. I would definitely recommend this dealership to friends and family looking for a Mercedes and would specifically recommend seeing Liliana. More
by emena07
