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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,403 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,403 reviews

December 23, 2020

Was driving to work when the tire light came on. Was able to drive it to Walters and David greeted me on the service drive. They found a nail in one of my tires but lucky they let me know I had warranty. :D More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review. We are so glad that our team could put you at ease and get your automotive concerns efficiently resolved. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 23, 2020

They are Very professional, well trained, and friendly staffs, always put customers needs first. I will definitely recommend to a friends and family members about this dealer and staffs. More

by Susan kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Susan, Thank you so much for your positive review! Our customers' satisfaction is of the utmost importance to us, and we are pleased that our team could provide you with the quality service that you so much deserve! We thank you for taking the time to leave us this kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 23, 2020

I've purchased and leased many cars from Acura, Alfa Romero, Audi, BMW, Maserati, and Porsche, but my experience with Walter's Mercedes-Benz was by far the best. My salesman, Peter Tescon, went out of More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson
Dec 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Brian, Thank you for taking the time to share this amazing review! We couldn't be more honored by your very kind words, and we are thrilled that we could provide you with the perfect vehicle, deal, and overall experience! Your satisfaction and recommendation mean so much to us, and we congratulate you on your new vehicle- on behalf of the entire team! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 22, 2020

I have been a customer at this dealership for years, and I am never disappointed. Eddie always does a great job in finding me exactly what I am looking for. More

by Salmaayass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Salma, Thank you for taking the time to share this 5-star review! We are thrilled that Eddie could provide you with a top-notch experience once again! We appreciate you continuing to confide in our dealership with your automotive needs, and we hope to serve you for years to come! Wishing you the warmest congratulations on your new vehicle and the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 22, 2020

Thank you Walters Mercedes Benz of Riverside for having Thank you Walters Mercedes Benz of Riverside for having sales consultants like Raul Ayala who remained transparent honest and classy through out my More

by April Bethea Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

April, Thank you for taking the time to leave Raul this amazing review! We are happy to hear that he was so helpful and accommodating, and he will be honored to know how greatly you valued his service! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new vehicle- on behalf of Raul, Justin, and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 21, 2020

My son is in the US Army and was stationed in Germany for the past 2 years. For the last couple months he’s been car shopping online and could not wait to come back to the states to buy his first car. He fle More

by mcs1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan , Bryan Fitzpatrick, Elizabeth Flores
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review! We are honored to have been able to assist you with this special purchase, and we are thrilled that our team could make your experience as seamless as possible! We couldn't be more touched by your very kind words. We wish you and your family the best and the safest of travels. Please don't hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 21, 2020

Excellent services, polite and friendly service。Exceed what I expect for, I would like to recommend Rene at Walters Mercedes to my friends and all my family and relatives。 More

by su1688
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Rene this positive review and recommendation! We appreciate your business and are pleased that he could provide you with the quality service that you so much deserve! He will be honored to know how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 21, 2020

I never write reviews and I hate buying cars - every aspect of it. I used a broker to lease my last car, but that lease was about to expire and none of the brokers I'd been speaking with were coming thr More

by fichman24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lewis
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC 300! We are overjoyed that Blake could be of remarkable assistance to you and provide you the perfect vehicle and overall experience! He will be honored to know how greatly you valued his service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 21, 2020

From start to finish, the customer service was above and beyond. John Shelly said Mercedes Benz was different from the rest, and he proved it. Andy in finance made my experience with the documentation quic More

by Srodriguez87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, John Shelley
Dec 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is always our goal to ensure that our guests' experiences are as pleasant as possible, and John will be honored that his efforts met your satisfaction! We thank you for doing business with us at Walter's Mercedes-Benz, and we congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 20, 2020

Our service advisor, Brandon Monaco, was professional, patient and helpful helping us prioritize what should be done now and what could wait til later on deferred maintanance. With us every step of More

by DianneandDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Dianne, Providing top-notch service and deals is always our goal, and we are pleased that Brandon's efforts met your satisfaction! We appreciate you taking the time to leave him this excellent review. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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