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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,403 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,403 reviews

December 26, 2020

I was having some troubles with my brake just before Christmas. I have 42,000 miles on these brakes and to fine out the noise was brakes being cold or dust or sand from the desert. All in all I was advi More

by besheer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is our pleasure to assist you in any way possible, and we are pleased to hear that Austin took great care of you and your automotive needs. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

Great service and great personally will love come back for future service and I will interduce some of my friends for the future reference need. More

by clementliu56
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are honored to hear of your very kind words and to know that our efforts met your satisfaction! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 25, 2020

Great service and helpful customer service! Really broke everything done and what was needed for the car. Very helpful/ good experience and will be back More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Andrew, Thank you so much for your 5-star review! We are pleased that Alex could get your automotive concerns thoroughly taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 25, 2020

Elizabeth was Awesome! Very knowledgeable on the cars & answered all my questions. Everyone here is very friendly and so organized . I highly recommend Elizabeth & everyone at Walters ! More

by Chailee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Elizabeth this positive review and recommendation! We are happy to hear that she was so helpful and informative, and that she ensured that you had a 5-star experience! We thank you for doing business with us at Walter's Mercedes-Benz. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Elizabeth Flores is the best! A true up and coming sales person for Walters Mercedes for sure! Bryan's awesome too! Christian was a great help helping me set up the car just perfect for me. What a great tea More

by lauriequimby24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix, Bryan Fitzpatrick, Elizabeth Flores
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Laurie, Thank you for taking the time to share this wonderful review! We are overjoyed that our team could be of assistance to you and provide you with the 5-star experience that you so much deserve! We couldn't be more pleased to have had the opportunity to serve you, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

The dealership has an amazing inventory to choose from. Elizabeth, our salesperson was knowledgeable, friendly, and engaging. Our visit was a very pleasurable experience! This is one of finest Mercedes More

by Heff
Recommend Dealer
Yes
Employees Worked With
Shane Boyd, Elizabeth Flores
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that we had the opportunity to do business with you, and we are pleased that Elizabeth could be of remarkable assistance to you throughout your visit! We couldn't be more honored by your very kind words, and we hope to continue serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Eddy obviously knows how to treat and keep his clients happy! That is why he continues to receive 5 star reviews thank you for helping us find what we were looking for! More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Eddy this 5-star review! He will be honored by your very kind words and to know how greatly you valued his service! We wish you safe travels- on behalf of him and the team. Please don't hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Alex, did a great job with us. He made it easy to get in and out. We use to take our car to a different dealer but after we met Alex, that is the only person we trust our car to. More

by Waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Waldo, Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! He will be honored to know how confident you are in his efforts, and we are certain that he will continue providing you with the same exceptional service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

This dealership provides excellent service. i enjoy working with Alex on the service drive. He understands my needs and the needs of my vehicle. He is always professional, helpful and courteous. More

by DonQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Don, Thank you so much for your excellent review! We are so appreciative of your continued business, and we are pleased that Alex could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels and look forward to continue serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 24, 2020

Alex always takes care of us. Very professional, responsive and personable. I recommend his as a service rep because he makes you feel very comfortable. It’s like visiting a friend. More

by Phomo
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are delighted to know that he always takes great care of you and ensures that your visits are as pleasant as possible! We wish you the safest of travels and look forward to hearing from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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