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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,403 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,403 reviews

December 28, 2020

Walter’s Mercedes Is the best. Morris was able to answer all my questions and he was able to help me set up my Apple CarPlay. Thank you Morris. More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this 5-star review! We are overjoyed that Morris could be of exceptional assistance to you throughout your visit! If you ever have any further questions or concerns, please do not hesitate to give us a call. We warmly congratulate you on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 28, 2020

I had Afonso to help me. He is really good and competent for the car. I love my new Mercedes. Thank you Afonso. See you on my next Mercedes. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Maria, Congratulations on your new vehicle! We appreciate your business and are thrilled that Alfonso could be of remarkable assistance to you throughout your visit! We couldn't be more pleased to know that you are loving your new ride, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 28, 2020

Joseph Lorea was outstanding taking care of our cars and very attentive ! Thank you for being available and sticking to our demanding schedules. Much appreciated! More

by philayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Phil, Thank you for leaving Joseph this excellent review! We are happy to hear that he took exceptional care of you and your automotive needs! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 27, 2020

We always get treated the best at Walters Mercedes in Riverside. We had a wonderful experience with Morris Gaines, he was very helpful with setting everything up with our new SUV More

by Tonibirchfield9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! It is our pleasure to serve you, and we are happy to hear that Morris took exceptional care of you throughout your recent visit! If there is anything more that he or the team may help you with, please do not hesitate to give us a call. We hope you enjoy your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 27, 2020

All I can say is “exceptional service” every time!! This will make the fourth time working with PETER TECSON, and he never disappoints!! He genuinely cares and listens to our needs. He is the ONLY reason More

by RLJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! Providing exceptional service is always our goal, and we are thrilled that our efforts continuously meet your full satisfaction. Peter will be honored to know how confident you are in his efforts, and we are certain that he will continue to take exceptional care of you in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 27, 2020

This was one of the easiest transaction you can imagine. I was treated with respect and all of the terms were clearly and honestly presented to me. I would buy from Walters MB again. More

by Rob Melvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shelley, Michael Georgie
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Rob, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to do business with you and make your overall experience as seamless as possible! We congratulate you on your new vehicle- on behalf of the entire team, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

It’s an excellent dealership I have going into this place for the 30 years. I have moved to Orange County but I still go back here to have my car service. Thank you so much. More

by Tumang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are honored to have your continued business, and we are thrilled that the quality of our work consistently meets your full satisfaction. Your confidence and loyalty mean so much to us, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

It was a pleasure dealing with John. Originally they did not have what we needed. But we were in no hurry and John did not forget. Eventually a vehicle fitting our needs showed up, and John called be More

by jjmcc2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are so appreciative of your continued business, and we are thrilled that John could provide you with valuable assistance and a vehicle that you love! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

Ted Schwartz was awesome to work with. I went in to look at the GLC, but ended up falling in love with the GLA. There was no pressure from him to buy the more expensive GLC. He was very knowledgeable and if More

by Lezlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Lezlie, Congratulations on your new Mercedes-Benz! We are delighted to know that Ted took great care of you, and we are thrilled that he could get you into the perfect ride! If there is ever anything more that he or the team may help you with, please do not hesitate to give us a call. We can't wait for you to enjoy your new vehicle! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 26, 2020

My service rep Austin was great, answered all my questions and had the car washed when done. The lobby had coffee and eats. Everything was safe. More

by T_beezley
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this positive review! Providing top-quality service is so important to us, and we are overjoyed that his efforts met your satisfaction. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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