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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,331 reviews
May 09, 2024
Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More
by marjoriethomas60
Employees Worked With
May 07, 2024
Illy Aabid was my salesperson, she showed me exactly what I was looking for and helped me through the transaction. She even delivered my vehicle to my house! Jill I was looking for and helped me through the transaction. She even delivered my vehicle to my house! Jill More
by dediosjill
May 05, 2024
Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. Service Advisors In The Building,And He Takes Great Care Of Me. More
by marcdezo
Employees Worked With
May 01, 2024
I definitely enjoyed my experience here. Omar Malek Made the whole experience easy and quick. I spent less than 2 hours at the dealership and left with a new car that I absolutely love. I de Omar Malek Made the whole experience easy and quick. I spent less than 2 hours at the dealership and left with a new car that I absolutely love. I definitely recommend the great service here. More
by ramirezg626
April 27, 2024
On time service and communication was appreciated Loaner car was acceptable as well Thanks very mich Loaner car was acceptable as well Thanks very mich More
by Bobbie
Employees Worked With
April 26, 2024
Great Extended Warranty Service My C300 has been trouble free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty exp free for almost 7 years. I had purchased the 7 Year Extended Warranty and I am glad I did as I had a computer fail one month before the Warranty expires. Sam the Service Tech quickly found the problem and replaced the failing module. I am always confident that Walter's will keep my cars running in perfect condition. More
by EraSprinter
April 22, 2024
I had a positive experience with Micheal Ramos a service advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and honest. I never felt that uneasy feeling when taking my car into the dealership for service. More
by galvidrez30
Employees Worked With
April 19, 2024
Was easy to make a deal on a certain color 2024 CLA 250 I was searching for and found one at Walters Mercedes in Riverside ! was searching for and found one at Walters Mercedes in Riverside ! More
by steven.swiatlowski
Employees Worked With
April 18, 2024
Dan Gressmann was extremely helpful and patient with me and my colleagues. Purchasing a (new) vehicle for a university can be very "tricky" (to say the least). But, Dan was a real professional. He understo and my colleagues. Purchasing a (new) vehicle for a university can be very "tricky" (to say the least). But, Dan was a real professional. He understood our policies and worked around some of the huddles and challenges. He actually drove to our campus to meet with all parties. Looking forward to the delivery of our new Sprinter M2CV7S. More
by Adey Oyenuga
Employees Worked With
April 17, 2024
Alex Ramirez is the best- he goes beyond helpfulness and amazing service. The issue is the rest of the staff working behind the counter Alex was not there that day when I went to pick up my car- 30 minutes amazing service. The issue is the rest of the staff working behind the counter Alex was not there that day when I went to pick up my car- 30 minutes later after I paid my car was nowhere to be found. Neither the cashier nor a few posters could find my key. Long story short-waited over 60 minutes to be able to get my car. I keep on getting the service here because of the service I get fromthis one single advisor- Alex, have had cars from Walters Mercedes AND Porsche and I can honestly say, the staff training. service and caring keep on going downhill. Their attitudes are poor, are more concerned about being on social media or just chatting with coworkers, while they see a customer waiting and waiting I would recommend service if the service advisor is Alex and to make sure to call and see if he is there before picking up your car. In the past, I have had no issues BECAUSE after I paid Alex, my car was given to me within 5 minutes. The rest of the staff (not the advisors) are lost and truly don't care . More
by CARROZA
Employees Worked With
