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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,388 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,388 reviews
August 17, 2024
Jon was my salesman and was awesome! All the staff was helpful and friendly. The finance guy was also fantastic- sorry forgot his name. We drove out to Walter’s MB in Riverside from HB - All the staff was helpful and friendly. The finance guy was also fantastic- sorry forgot his name. We drove out to Walter’s MB in Riverside from HB - good decision and happy with my CPO Merced purchase! More
by Sparky HB
August 15, 2024
The most pleasant experience at any dealership. Diego Moron was very courteous and speedy. Overall, very happy with the entire experience! Diego Moron was very courteous and speedy. Overall, very happy with the entire experience! More
by cho531531
Employees Worked With
August 14, 2024
Alfonso Hernandez Is the best Saleman, he helped us every step to get the car we like step to get the car we like More
by pho2704
Employees Worked With
August 10, 2024
Alex Ramirez, and his team at Walter's Mercedes-Benz are amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now. amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now. More
by RAMIREZ
Employees Worked With
August 07, 2024
Kelly Sandefur exceeded all expectations and went above and beyond in a professional, courteous and friendly manner. Kelly communicated clearly with a positive attitude with status updates on my vehicle se and beyond in a professional, courteous and friendly manner. Kelly communicated clearly with a positive attitude with status updates on my vehicle service. My vehicle has been serviced by Walter’s Mercedes-Benz over many years with great service results. Kelly’s customer service was exceptional. Thank you! More
by autumnwinds2
Employees Worked With
August 06, 2024
The team was great and provided us time to make the right decision for our family. decision for our family. More
by plogfam
August 06, 2024
Walter’s Mercedes Riverside is the best dealership in the Inland Empire area Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedicat Inland Empire area Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedication to customer care is truly commendable. He treated me with utmost courtesy during check in. The service needs for my vehicle were discussed and he ensured all my questions and concerns were answered. The vehicle was delivered even before the promised time. The entire service dept team are highly knowledgeable and always willing to work with the client to handle their needs with utmost care. Follow up email was sent. Definitely a superior dealership with advisors such as Mr. Ramirez. More
by A. Gupta
Employees Worked With
August 02, 2024
Some of the staff doesn’t acknowledge you even with appointment I waited about 20 minutes in my car, when I seen others behind me being helped appointment I waited about 20 minutes in my car, when I seen others behind me being helped More
by pomona_romero
Employees Worked With
