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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,331 reviews

May 20, 2024

Illy Aabid was fantastic. She was helpful and available when needed will be back again More

by Ariasfam2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Illy Aabid
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May 20, 2024 -

Walter's Mercedes-Benz of Riverside responded

Arias, We are grateful for you leaving Illy this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Illy could provide you with 5-star service. We are pleased to know that she was fantastic and helpful. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 20, 2024

You can tell customer satisfaction is at the top of their list!! No question is gone unanswered. More

by RLJ51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Solis
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May 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that no questions you had went unanswered and your satisfaction was at the top of their list. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 14, 2024

Service was excellent! Lenard Baker and Raymond Lopez stood out among all other dealerships I have worked with. They were professional, polished and focused on tailoring t More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Lopez
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May 15, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sean and Patty, Providing first class service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Lenard's and Raymond's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were professional and focused on tailoring your needs. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations to you both on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 13, 2024

Walter's Mercedes-Benz of Riverside is an amazing dealership! The only thing better than their large inventory of cars is their customer service. Jon Klempner is by far the most genuine car salesman More

by Israel Aguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

Israel, We greatly appreciate you for leaving Jon this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jon could provide you with top notch service. We are delighted to know that he was very helpful and genuine. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 13, 2024

In my 73 years I have purchased a lot of vehicles however the family oriented service that was provide by Erwin, Christian and Justin could not have been any better. The group made my Daughter and I feel More

by dpboranian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside. Our guests' satisfaction is our utmost priority, and we are glad that Christian, Justin, and the team provided you and your daughter with the A+ service that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 12, 2024

Almost no waiting, receptionist professional, friendly, thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate. More

by ernstludi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 11, 2024

Simon was excellent. Found the exact vehicle I was looking for and made it an easy purchasing experience. More

by kdengland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Simon took great care of you and made your experience with us an all-around success. We warmly congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2024

Walter’s Mercedes in Riverside always great to me they provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back More

by DeniseSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Walter's Mercedes-Benz of Riverside responded

Denise, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was so helpful and provided you with a nice loaner. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Edwin Corea is so great, I had a great time with him, he is professional and nice. He introduced me the cars very neatly and provided me with complete information about the vehicles. More

by Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

Joyce, Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that you had a great time with him, he was professional and nice. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Kelly is honest and her integrity shows! Love to see a good person truly care! More

by VivGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

VivGU, We are grateful for you leaving Kelly this exceptional review! We are thrilled to hear that Kelly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was honest and truly cared for you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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