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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,331 reviews
June 06, 2024
Kelly Sandefur was fantastic. I feel like she really cared about my car, the issues and how they affected me. She was easy to communicate with during the process and she kept me I feel like she really cared about my car, the issues and how they affected me. She was easy to communicate with during the process and she kept me informed. I highly recommend her as a service advisor. She gets the job done right! More
by kimberli
Employees Worked With
June 01, 2024
Visiting Walters is always a hassle free experience & the service is brilliant. Thank you Michael & the Walters MB Riverside Team service is brilliant. Thank you Michael & the Walters MB Riverside Team More
by Seth
Employees Worked With
May 31, 2024
It was so easy to do. Most of the deal was cut over the phone. Edwin Corea, my salesperson, was responsive and kept me in the loop all the way. Finance worked its magic Most of the deal was cut over the phone. Edwin Corea, my salesperson, was responsive and kept me in the loop all the way. Finance worked its magic and got me a few things at minimal cost. I love my new 450e GLE. Walter's and Edwin are definitely great to work with. More
by LittleRocker
May 30, 2024
We have been a customer for Walter's Mercedes for at least 20 years. we are happy to say that each new car purchase was very good least 20 years. we are happy to say that each new car purchase was very good More
by Jim Hooper
May 29, 2024
I have been using Walters mb for about twent years and Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind of care ,I have been to many dealership and Walters MB stands far above any other dealer,even if you live out the area take that drive to Walters MB and I think you will agree Walers is much better. More
by michael armstrong
Employees Worked With
May 26, 2024
Great and quick service especially without an appointment. Michael Ramos was my advisor and was a big help. appointment. Michael Ramos was my advisor and was a big help. More
by deejam23
Employees Worked With
May 25, 2024
JC was great helping me and my wife on our purchase! Very knowledgeable and with his guidance helped pick the car we wanted. Very knowledgeable and with his guidance helped pick the car we wanted. More
by marco.correaems
May 23, 2024
The staff that I’ve come into contact with have been friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. More
by Robin16
Employees Worked With
May 21, 2024
The Riverside facilities are ALWAYS spotless from the entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it' entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it's a weekday or Saturday. Watching the maintenance monitor in real-time is fascinating when I no longer want to watch TV or, listen to my headphone music, or read from the neatly stacked magazines on the table. I appreciate your business for treating me with royalty. More
by Yolanda*2*1
Employees Worked With
May 20, 2024
Good, fast service with small glitches such as not delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very a delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very attentive and helpful in trying to reduce costs and meeting my needs. More
by wdwight1
Employees Worked With
