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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,331 reviews

June 17, 2024

I can't tell you how easy it was working with Eddy. We called him and told him what we had and wanted. HE was a no games back and forth and straight honest person. We got an even better car than we More

by Autobadges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Eddy's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he made your car buying experience a positive one. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 17, 2024

Isaid Barragan, is one of the BEST service reps for Walter's Mercedes-Benz of Riverside. More

by eimarques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

Eimarques, We are grateful for you leaving Isaid this flawless review! We are honored to have had the opportunity to work with you and we are glad that Isaid could provide you with 5-star service. We are pleased to know that he is one of the best. We hope to work with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 15, 2024

Walter’s Mercedes-Benz of Riverside. The service our salesman, Jaime Ramirez provided us with was unsurpassed. Jaime’s commitment to excellence while going the extra mile was executed to More

by mizzezmoore2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Ramirez
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Jun 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sandy, We greatly appreciate you for leaving Jaime this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jaime could provide you with top notch service. We are delighted to know that he made your dream come true. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Jun 18, 2024 -

mizzezmoore2000 responded

I love, love, love my new Mercedes Benz GLC 300. Seven days later I am still absolutely, positively thrilled with how quickly, efficiently, and smoothly the sale went. Again, Jaime was the best. He gave us the most memorable car purchase we’ve ever made personally and as a couple. Erwin, thank you for facilitating and maintaining a strong company culture with a great team of elite professionals who make people’s dreams possible. They do you proud! Together, you and your team have refined the business processes with personal touches that make us, your customers, exceptionally happy at the end of it all! To the entire Walter's Mercedes-Benz of Riverside team – You’re welcome, and Thank you making us matter! Wishing you many, many, more proud moments!!! Sincerely, Sandy W.

June 14, 2024

Ross Geiger, is one of the BEST service reps for Walter's Mercedes-Benz of Riverside. My vehicle lost power driving and I had to have it towed to Walters. Ross was professional, polite and heard of my exper More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Coco, Thank you so much for leaving Ross this positive review! We are glad to hear that Ross took great care of you and your automotive needs. We are happy to know that he was professional and polite. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 12, 2024

This was my second time working with Eddy Elsayed at Walter's MB of Riverside. My first experience went so well with him that I knew I wanted come back. The process went smoothly and he helped me get More

by alyssadavis1473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Alyssa, We are grateful for you leaving Eddy and Travis this stunning review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with excellent service. We are pleased to know that they got you into a car you love and the process went smoothly. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 11, 2024

My experience at Walter’s Mercedes-Benz of Riverside was a pleasant and positive experience. This is due in major part to the attentiveness and professionalism of Liliana Duran, the sales person. I love my More

by ceciliaquintero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Cecilia, We greatly appreciate you for leaving Liliana this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Liliana could provide you with top notch service. We are delighted to know that she was attentive and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 11, 2024

Alex is great, always gets my car in and out smoothly. The wait is never outrageous. Great customer service and very knowledgeable. Thanks Alex and Mercedes Riverside!!! More

by jaimina2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Jaimina, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he always gets your car in and out smoothly and we are glad that he was very knowledgeable. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 10, 2024

My wife and I purchased our 250 GLB yesterday from Walters Mercedes. We were assisted by Ash Botello. Ash is a terrific young lady, well informed and pleasant to work with. Ash is excellent representa More

by GoKings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ash this wonderful review! We are honored to have had the opportunity to work with you and your wife and we are glad that Ash could provide you with 5-star service. We are pleased to know that she was terrific, well informed and pleasant to work with. We look forward to working with you again in the future when the time comes. We warmly congratulate you both on your new Mercedes-Benz 250 GLB- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 10, 2024

Illy was so knowledgeable about her vehicles and helpful. She made sure I was happy with my car selection. She went above and beyond to look for my perfect match More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Illy Aabid
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Jun 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Cynthia, Thank you so much for leaving Illy this positive review! We are so appreciative of the opportunity to work with you and we are glad that Illy could provide you with A+ service. We are happy to know that she was so knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 09, 2024

Our 2024 Mercedes C300 Order just arrived this Friday The Sales and Service team did a fantastic job on the delivery. We have been with Walter's for over 30 years and they have always made it a great exp More

by EraSprinter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your experience great and did a fantastic job. Congratulations on your new 2024 Mercedes-Benz C300- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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