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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,388 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,388 reviews

September 02, 2024

All the staff were friendly and attentive. Our sales representative Nate Quirino was very friendly, polite and helpful. More

by dianasalazar760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Quirino
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Nate's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very friendly, polite, attentive and helpful. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 31, 2024

Edwin was a good seller agent. He helped me to found my new car and even if he got sick another agent sale help me. They are professional and friendly. More

by Jesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Jesus, Thank you for leaving Edwin this positive review! We are so appreciative of the opportunity to work with you and we are glad that Edwin could provide you with A+ service. We are happy to know that he was professional and friendly. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 31, 2024

I recently had the pleasure of working with Kelly Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kel More

by mgorosa1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Kelly this fantastic review and recommendation! We are glad to hear that Kelly took amazing care of you and your automotive needs. We are happy to know that she was professional and enthusiastic. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 31, 2024

Ross gave excellent client service. He was very thorough. He went above and beyond to get my tires approved by the warranty . More

by c_barragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very thorough and went above and beyond for you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 31, 2024

Just purchased my very first car and everyone over at Walter’s Mercedes was incredibly kind and helpful during the entire process! Big thanks to Alfonso Hernandez who was extremely friendly!! He really m More

by Priya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Priya, We are grateful for you leaving Alfonso and Hae this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were extremely friendly, nice and very helpful. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 31, 2024

Friendly, professional, relaxed feeling. Raul Ayala, my sales consultant, was top notch! Thank you! Bravo! More

by w.wnzc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Finance. Thank you for making the contract portion a breeze.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Raul this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Raul could provide you with top notch service. We are delighted to know that he was friendly and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 30, 2024

Raymundo Lopez was great to work with. He was friendly and got me in an out of the dealership in a couple hours. More

by Ambermejia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing first class service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Raymundo's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was friendly and great to work with. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 30, 2024

I had an excellent experience with Ross Geiger at Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid se More

by jnw2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ross this flawless review and recommendation! We are thrilled to hear that Ross took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and attentive. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 27, 2024

Walter’s Mercedes Benz in Riverside is a good place to buy a car. . Love my car. Alfonso Hernandez was very nice and helpful. More

by suzmatich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Alfonso was both kind and helpful. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Walter's Mercedes-Benz of Riverside! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 27, 2024

We had the pleasure test driving and purchasing our beautiful 2024 GLE 350 with salesman, Alfonso Hernandez. He made our time pleasurable without any pressure. We feel that he went through extra measur More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

Christine, Thank you for leaving Alfonso this wonderful review and recommendation! Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside, and we are so glad that Alfonso provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new Mercedes-Benz GLE 350! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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