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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,350 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,350 reviews

March 15, 2025

Christian has been amazing with getting my dream car - the whole process was seamless and he made sure to keep me posted with any updates. I am truly grateful for him as he went above and beyond with his More

by kimdianne523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kim, We appreciate you for leaving Christian this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Christian provided you with top notch service. We are delighted to know that he was amazing, made the process seamless and went above and beyond for you with his help. We sincerely congratulate you on your new Dream Car- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 13, 2025

Very professional service. Took care to help us learn about our new vehicle. Great experience. More

by gsmitsui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very professional, took care to help you learn about your car and made your experience great. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 03, 2025

Professionals, caring and courteous with a commitment to none other than excellent service for all clients. More

by Cheryl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cheryl, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional, caring, courteous and committed to providing you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

My thanks to Kelly Sandefur in the Service Dept. and Kevin B. in parts. They both were professional and very courtesy. Kelly addressed all my concerns and Kevin ensured I got the right type of bulbs More

by taimantis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bickell
Feb 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly and Kevin this remarkable review! We are delighted to know that they were professional, very courteous and addressed all your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

Great Service at the Dealership. Job well done Joe in the service department did a professional job More

by eljhuxen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joe this positive review! We are happy to know that he did a professional job and did it well. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

Thank you Kelly Sanderfur for doing an excellent job of putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank yo More

by marlenereg
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she gave you timely updates and did an excellent job of putting you at ease while having your car in the shop. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

Diego Moron was a consummate professional in representing Walter’s. I would recommend any of my friends to do business with him More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you for leaving Diego this incredible review and recommendation! We are happy to know that he is a consummate professional. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

I’ve been buying cars from Walter’s for almost 15 years. They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me More

by KellyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kelly, We are grateful for you leaving JR this exceptional review and recommendation! We are thrilled to hear that JR took excellent care of you and your automotive needs. We are pleased to know that he always meets the quoted time frame and keeps you updated throughout the process. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

I’ve been buying cars from Walter’s for almost 15 years. They are great to work with and take care of their customers. More

by KellyV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kelly, Providing white glove service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great to work with and took care of you. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 26, 2025

Raul Ayala sale person was the best helping me purchase my new vehicle. First time buyer . Everything was fast process. I was approved instantly. Am so Happy with my new ride. Best dealership. Walters Merc More

by Rosa v.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rosa, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Raul's efforts met your satisfaction! We are thrilled to know that he was the best help and made the process fast. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager