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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,328 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,328 reviews

February 07, 2025

Edwin Corea was a great help in buying the new 2024 AMG GT 43 he was very professional More

by murdockconstruction
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Edwin this wonderful review! We are pleased to know that he was a great help and very professional. We hope to work with you again in the future when the time comes. We warmly congratulate you on your new 2024 Mercedes-Benz AMG GT 43- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience. More

by EraSprinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience and that you have trusted us for over 30 years. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 06, 2025

My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership an More

by S.K.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Walter's Mercedes-Benz of Riverside responded

SK, We appreciate you for leaving Kelly this remarkable review and recommendation! We are delighted to know that she was very knowledgeable, efficient, excellent and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 04, 2025

Very great experience! The whole team was amazing. Special thanks to those who personally took care of for the whole week transaction - Adam Stens & Jon Klemper More

by Wilma Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
Feb 05, 2025 -

Walter's Mercedes-Benz of Riverside responded

Wilma, We are grateful for you leaving Adam and Jon this stunning review! We are honored to have had the opportunity to work with you and we are glad that they provided you with 5-star service. We are pleased to know that they were amazing, personally took care of you and made your experience very great. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 04, 2025

This was hands down the best experience of buying a car I ever had. I would like to thank Raymundo Lopez for all of his hard work and to make this experience of buy a car enjoyable. Everyone at Walter's wa More

by staggart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Raymundo this terrific review! We are happy to know that he was very nice, helpful and all of his hard work made your experience enjoyable. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 01, 2025

The experience from shopping to purchase was easy and customer centered and resulted in me getting exactly what I wanted. Thank you Eddy Elsayed for all of your help and making this car buying experie More

by 28maywest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Eddy this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Eddy provided you with top notch service. We are delighted to know that he was helpful and made your experience painless. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2025

I was a good Service and customer service with Oscar Medina I am a really satisfied with his service I will thank him for his time to explain everything to us More

by Antonio macedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Antonio, Providing stellar service is so important to us here at Mercedes-Benz of Riverside and we are glad that Oscar's efforts met your satisfaction! We are thrilled to know that he took his time to explain everything to you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2025

I recently had the pleasure of working with Michael Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my More

by shazianadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Michael this extraordinary review and recommendation! We are pleased to know that he was professional, knowledgeable and took the time to listen to your needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 30, 2025

This dealer no longer provides good loaners car service. They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am More

by kyna4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Kelly is amazing , she always takes care of me and knows what she doing! Only person I work with here at Walter’s More

by LaTrecia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Walter's Mercedes-Benz of Riverside responded

LaTrecia, Thank you for leaving Kelly this incredible review! We are happy to know that she was amazing, always takes care of you and knows what she is doing. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager