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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,276 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,276 reviews

December 07, 2024

It was very specious, clean, inviting. and comfortable. It was easy to find and great location. More

by Tedim67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that we were easy to find and you felt comfortable. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 04, 2024

Purchasing our MB GLC300 was seamless and easy. From the first contact via the website, to meeting Alfonso Hernandez, our sales manager, to contract finalization with Justin Campbell, my husband an More

by R Greicius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tawni
Dec 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

R, Thank you for leaving Alfonso and Justin this terrific review and recommendation! We are so appreciative of the opportunity to work with you and your husband and we are glad that they provided you with stellar service. We are happy to know that they answered all of your questions, were very efficient, knowledgeable and made the process seamless and easy. Congrats to you both on your new Mercedes-Benz GLC300- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 04, 2024

Nate Quirino and Alfonso were both very attentive and helpful. Nate was very responsive throughout the process. More

by lizettq
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Quirino
Dec 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Nate and Alfonso this marvelous review! We are delighted to know that they were very attentive, helpful and very responsive throughout the process. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 03, 2024

Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...no More

by brucecurtner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Bruce, We are grateful for you leaving Michael this stunning review! We are pleased to know that he did excellent work and when the issue you had came up he got it fixed right away. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 03, 2024

Since 2017 I have been servicing our vehicles with Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first More

by jkozma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he put you first and made sure you were satisfied with the work completed on your vehicle. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Everyone I delt with was amazing from beginning to end. They were all very professional and knowledgeable regarding the GLE 63S SUV I purchased. I never felt pressured during the purchase of the vehicle or More

by wokelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Edwin's efforts could meet your satisfaction! We are thrilled to know that he was very professional, knowledgeable and amazing from beginning to end. Congratulations on your new Mercedes-Benz GLE 63S SUV- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Purchased a GLE350 from Adam Stens. Terrific service, support and follow-up. Adam and his manager, Rob Little, took the time to ensure all questions and concerns were answered and add More

by aternie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stens
Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Aternie, We appreciate you for leaving Adam and Rob this spectacular review! We are delighted to know that they took the time to ensure all of your questions and concerns were answered/addressed. We look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new Mercedes-Benz GLE350- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Every one who assisted us was polite, friendly and so professional. Especially beautiful Liliana Duran. More

by vergara.erna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Liliana this positive review! We are happy to know that she was polite, friendly and so professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service More

by Karen Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Karen, We are grateful for you leaving Ross this wonderful review! We are pleased to know that he was professional, very nice and provided you with excellent service as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 25, 2024

Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom More

by mmmvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ross this wonderful review! We are thrilled to hear that Ross took excellent care of you. We are pleased to know that he was prompt, very capable, friendly, honest and you enjoyed working with him. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager