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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,244 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,244 reviews

October 29, 2024

Most professional and highly recommended Mercedes dealership in the Riverside area. They always sought out to provide the best service for their clients. More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for leaving us this terrific review! We are happy to know that our team was professional and took care of your automotive needs while providing you with the best service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2024

Alex is one of the most comprehensive and competent service advisors in the industry. He make me and my families experience worth while, every time. More

by IDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was comprehensive, competent and made your experience worth while every time. We appreciate your continued business and look forward to serving you again in the future when the time comes! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 29, 2024

Highly recommended and professional dealership in Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service spe More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

Arun, We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you. We are pleased to know that he always goes above and beyond for you to ensure complete customer service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 24, 2024

JR was very communicative and welcoming. He explained the details of my service and answered all my questions. More

by KCoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Walter's Mercedes-Benz of Riverside responded

KCoco, Thank you for leaving JR this incredible review! We are happy to know that JR was very communicative, welcoming and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 22, 2024

Took my car in for Service A. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. More

by Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Net, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was very professional and courteous as always. We appreciate your continued business with us and look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 22, 2024

I brought my car in for service & had the pleasure of working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Dream n Patricia, We appreciate you for leaving Kelly this marvelous review! We are delighted to know that she was very professional, courteous, gracious and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 19, 2024

I had an excellent experience buying a car at Walter's Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant exp More

by avedha
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Mamaradlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Diego this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Diego could provide you with 5-star service. We are pleased to know that he was very helpful, made it super easy and made your experience very pleasant. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appo More

by My Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

My Mercedes, Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he went the extra mile to make your service a wonderful experience. If you ever have any questions or concerns please do not hesitate to give us a call. Thank you so much for your feedback we will take that into consideration! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

I'm writing this review solely on my experience with Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and v More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Christopher, We appreciate you for leaving Jonathan this stellar review! We are delighted to know that he listened to all of your concerns and was quick to act and resolve them. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

Jonathan Hasshaw makes Mercedes service visits an experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home t More

by BILLIONAIRE MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Jonathan this incredible review! We are happy to know that he got you in and out in no time flat and was concerned with meeting your every need. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager