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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

April 26, 2025

This is the first time Ross Geiger served as my Service Advisor, but it won’t be the last! I plan to request him the next time my car is in the shop. More

by jeannenekelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Ross this positive review! We are happy to know that he took great care of your automotive needs. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 26, 2025

I brought my CLA 250 in for service of a check engine for the second time and I am very pleased with the outcome. My Service Advisor Oscar Medina kept me updated on the status of my vehicle through out the w More

by tlrogers25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Oscar this extraordinary review and recommendation! We are thrilled to hear that Oscar took excellent care of you and your automotive needs. We are pleased to know that he kept you updated throughout the whole process and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 26, 2025

Best service at Walters Mercedes, Alex and his team are great always looking to next time. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Providing the best service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he was great as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 26, 2025

Great service. They provided a Lyft and car wash while I waited. Very friendly and helpful. More

by Shaunmaeweather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team was very friendly, helpful and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

Excellent Customer Service, easy, curiously and on time communication. complete work Promis time and keep it. More

by srizkcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was courteous, on time with their communication and kept the promised time your vehicle would be done at. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

It was a pleasure working with the whole team at Walter's. They were well informed and coordinated and frankly were overly diligent. Raul Ayala was a consummate professional and couldn't have been b More

by weigelps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Raul this amazing review! We are happy to know that he was a consummate professional, well informed, diligent and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

I have never been in and out with a car purchase so Fast! Raymundo was amazing! Amazing customer service! More

by Cristina Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cristina, Providing amazing service is so important to us here at Mercedes-Benz of Riverside and we are glad that Raymundo's efforts met your satisfaction! We are thrilled to know that he was amazing and had you in/out. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 25, 2025

I want to thank Rafael Aribuabo for his outstanding service in helping me purchase my Mercedes EQE350X. From start to finish, Rafael was informative, professional, and truly went the extra mile to ensu More

by conradtlake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Aribuabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gulam Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are honored to have had the opportunity to work with you, and we are glad that Rafael was both helpful and informative. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Mercedes EQE350X Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 24, 2025

Romondo Lopez works for Walters Mercedes and they were very helpful. I ordered a vehicle from them and they inform me the progress of the vehicle throughout the transaction. They were very helpful and cou More

by bigdsocali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are honored by your continued business, and we are glad that Raymundo took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 24, 2025

Mark Interlicchia is an OUTSTANDING service manager. It is always a pleasure to work with him. I had some minor upholstery work that needed to be done. Mark coordinated with his contact person and ar More

by Rosey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Mercedes-Benz of Riverside and for your excellent review! We are so glad that Mark got your automotive needs efficiently taken care of and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager