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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,331 reviews
July 10, 2024
Liliana Duran is a superb sales representative. We will deal with her again on our next purchase. We will deal with her again on our next purchase. More
by elisausa8
Employees Worked With
July 09, 2024
It was good experience purchasing car from Walter's Mercedes Benz of Riverside. Thanks to Liliana for making purchase very easy and quick. Mercedes Benz of Riverside. Thanks to Liliana for making purchase very easy and quick. More
by Pri
Employees Worked With
July 07, 2024
This dealership was easy to locate which is a plus but what made me write this review was the great experience we had we sales rep Liliana Duran. She made the car buying experience quick and painless. She what made me write this review was the great experience we had we sales rep Liliana Duran. She made the car buying experience quick and painless. She kept her word about the final price and I was able to purchase my vehicle without any problems. I have purchased many vehicles in my life and can say my past car buying experiences have been horrible. I would definitely recommend this dealership to friends and family looking for a Mercedes and would specifically recommend seeing Liliana. More
by emena07
July 03, 2024
I recently bought a Mercedes and brought it to Walter's for servicing. The other dealership didn't set up the Mercedes me app for me so I asked the guys at Walter's to help and Jon Klempner from sales was for servicing. The other dealership didn't set up the Mercedes me app for me so I asked the guys at Walter's to help and Jon Klempner from sales was more than happy to assist. Jon was knowledgeable and professional and made the process very easy for me even though I wasn't charged for his help. I'd hit up Jon if you're interested in buying a Mercedes Benz. I've had good experiences with Walter's Porsche in the past and Walter's Mercedes Benz is continuing the good customer service I've come to be accustomed to. I'll keep going back to Walter's Mercedes Benz. More
by NixonAngelo
July 01, 2024
The experience was great, Illy was extremely helpful which made our experience so great. Thank you to everyone who was involved with us buying our amazing car which made our experience so great. Thank you to everyone who was involved with us buying our amazing car More
by Jack Sanders
Employees Worked With
Illy Aabid
June 29, 2024
My sales representative, Ms. Illy Aabid, made my day. She was accommodating and energetic, answering all my questions and providing great hospitality. She went the extra mile for Illy Aabid, made my day. She was accommodating and energetic, answering all my questions and providing great hospitality. She went the extra mile for me, and I appreciate that. "Before contacting Walter's Mercedes-Benz, I shopped around and called at least 5 other Mercedes dealers. Guess who came out on top? Walter's Mercedes-Benz. Ms. Illy was super-fast and didn't waste any time, she was right on top of things. That's what convinced me to go with Walter's Mercedes-Benz." More
by sambengal
Employees Worked With
Illy Aabid
June 21, 2024
I had an exceptionally pleasant experience with Ash Botello of Walters Mercedes Benz of Riverside. She was kind and courteous and very professional. She was very efficient and she did a tremendous job. Botello of Walters Mercedes Benz of Riverside. She was kind and courteous and very professional. She was very efficient and she did a tremendous job. When talking to her I felt like she was a member of our family. I would definitely recommend this dealership to everyone. I am so happy. More
by AmilaW
June 20, 2024
Liliana was amazing she was very understanding and made our process so easy she also explained every feature the car had and mentioned if we needed help learning the car features again we can contact her a our process so easy she also explained every feature the car had and mentioned if we needed help learning the car features again we can contact her and she would be happy to assist us any day she’s available. We would love to come back to her for every purchase in the future Thank you for your help Liliana we love our new vehicle☺️ More
by Destany
June 19, 2024
Jonathan Hasshaw was an awesome service advisor. He was considerate with our time and needs and guided us through the service and repair process. If Walter's Mercedes Benz was looking to model how a He was considerate with our time and needs and guided us through the service and repair process. If Walter's Mercedes Benz was looking to model how all their service advisors should treat its customers, Jonathan Hasshaw, would be that guy. More
by joeU
Employees Worked With
Jonathan Hasshaw
