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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,331 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,331 reviews
July 19, 2024
Michael Ramos is a very professional, kind, and knowledgeable service provider. I appreciate the level of respect he has shown me each time I have had to have my car serviced. I requested him the knowledgeable service provider. I appreciate the level of respect he has shown me each time I have had to have my car serviced. I requested him the last time I came in for service and I’ll request him again. To be clear, I will not patronize a business that fails to deliver quality customer service and care nor do I hesitate to let others know about my experience - good or bad. Thanks, Michael, for your great customer service. More
by CH
Employees Worked With
July 18, 2024
Every time I come to Walter’s, my service advisor Alex Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee. Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee. More
by Ymecoach
Employees Worked With
July 17, 2024
Raymundo was very professional and excellent to work with. Justin in finance was very knowledgeable and great to work with as well. with. Justin in finance was very knowledgeable and great to work with as well. More
by Smich123
July 15, 2024
I have been going to Walter's MB in Riverside since 2010 and I am very satisfied with the quality of service that I receive each time. and I am very satisfied with the quality of service that I receive each time. More
by Ikechi Obiocha
Employees Worked With
July 13, 2024
First time getting my car serviced and Johnathan Hasshaw made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys made my experience easy and fast will be returning at Walter mercedes Benz for sure thank you guys More
by Juan88marquez
Employees Worked With
Jonathan Hasshaw
July 13, 2024
Thanks for helping us purchase pur first Mercedes, Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. Diego. You won our business from Lexus and Audi, as you weren't aggressive or pushy and we're very informative. More
by K P
July 13, 2024
Dear Jaime Ramirez My wife and I, want to take a moment to express our sincere gratitude for the exceptional service you provided during our recent Mercedes-Benz purchase. Your professionalism, know moment to express our sincere gratitude for the exceptional service you provided during our recent Mercedes-Benz purchase. Your professionalism, knowledge, and genuine care made the entire experience truly memorable. From the moment we stepped into Mercedes-Benz of Riverside, we felt welcomed and valued. Your patience in answering our questions, guiding us through the available models, and ensuring we found the perfect car was remarkable. Your attention to detail and commitment to customer satisfaction truly set you apart. Not only did you help us choose the right vehicle, but you also made the entire process seamless. We appreciate how you went above and beyond to ensure we felt confident in our decision. Wishing you continued success and looking forward to future interactions at the dealership! Warm regards, Saul Gonzales More
by Purchase of new auto
Employees Worked With
Jaime Ramirez
July 13, 2024
We just bought our van from Dan Gressmann. He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly re He was a particularly nice and patient person who accompanied us to test drive a number of cars until we found one that met our criteria. Strongly recommend this dealer and the sales team! More
by Jiayi Qu
Employees Worked With
July 11, 2024
Michael Ramos along with all of the other folks that I had the pleasure of interacting with at the Walter's Mercedes Benz Service Department were all very professional and friendly. I like the fact t had the pleasure of interacting with at the Walter's Mercedes Benz Service Department were all very professional and friendly. I like the fact that Michael referred to me by my first name rather than being overly formal and referring to me by my last name only. Yes, it is a business relationship, however, you want people to see you as a person and not just as a customer. By doing so, it makes the business atmosphere more relaxed and inviting. More
by waynobgood
Employees Worked With
July 10, 2024
Michael Ramos was very helpful is walking me through not only the regular maintenance of my vehicle, but also a small warranty issue. only the regular maintenance of my vehicle, but also a small warranty issue. More
by Michael.Miller
Employees Worked With
