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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

August 18, 2024

Adams Machito(Ron) was my sales rep and was excellent from the start. Very transparent and easy to work with. Mercedes is lucky to have him! Great guy More

by deejam23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adams Machito(Ron)
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Aug 19, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing stellar service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ron's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was excellent, very transparent and easy to work with. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 17, 2024

I had a great experience working with David Alcantar. His communication was consistently above average—he promptly answered all my questions and kept in touch throughout the process. David’s welcoming pe More

by odaljs3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving David this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that David could provide you with top notch service. We are delighted to know that he was accommodating and has a welcoming personality. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 17, 2024

Jon was my salesman and was awesome! All the staff was helpful and friendly. The finance guy was also fantastic- sorry forgot his name. We drove out to Walter’s MB in Riverside from HB - More

by Sparky HB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Finance
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Aug 19, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sparky, Thank you for leaving Jon this positive review! We are so appreciative of the opportunity to work with you and we are glad that Jon could provide you with A+ service. We are happy to know that he was awesome, helpful and friendly. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 15, 2024

The most pleasant experience at any dealership. Diego Moron was very courteous and speedy. Overall, very happy with the entire experience! More

by cho531531
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Diego this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Diego could provide you with exceptional service. We are happy to know that he was very courteous and speedy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 14, 2024

Alfonso Hernandez Is the best Saleman, he helped us every step to get the car we like More

by pho2704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Alfonso this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Alfonso could provide you with top notch service. We are delighted to know that he is the best and helped you every step of the way. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 11, 2024

Jonathan Hasshaw was excellent in his handling of my service. I appreciated his positive and professional demeanor. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
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Aug 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

Gail, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Jonathan's efforts could meet your satisfaction! We are thrilled to know that he was positive and professional. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 10, 2024

Alex Ramirez, and his team at Walter's Mercedes-Benz are amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now. More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this wonderful review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 08, 2024

Great service! I couldn't ask for better service and accommodations. I highly recommend Jonathan Hasshaw. More

by Jmgfuze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
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Aug 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Jonathan this incredible review and recommendation! We are glad to hear that Jonathan took exemplary care of you and your automotive needs. We are happy to know that he provided you with great service and accommodations. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 07, 2024

Kelly Sandefur exceeded all expectations and went above and beyond in a professional, courteous and friendly manner. Kelly communicated clearly with a positive attitude with status updates on my vehicle se More

by autumnwinds2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing exceptional and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was professional, courteous, friendly and exceeded all of your expectations. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

August 06, 2024

The team was great and provided us time to make the right decision for our family. More

by plogfam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this terrific review! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with stellar service. We are happy to know that they were great and gave you time to make a decision. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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