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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

October 03, 2024

I received the best service from Alex! ! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex! More

by clarkclarkam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Clark, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad to hear that Alex's efforts could meet your satisfaction! We are thrilled to know that he was extremely thorough, professional and timely. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 02, 2024

Alex Ramirez provided excellent service as did all of Walter’s while i was at the dealer More

by rdrobek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this incredible review! We are glad to hear that Alex took top tier care of you and your automotive needs. We are happy to know that he provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 01, 2024

Moe Mohammed ensured that we had a great and smooth process at Walter's Mercedes. I will make sure to come back here again because of him. More

by Hiva Bana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mohammed
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Oct 01, 2024 -

Walter's Mercedes-Benz of Riverside responded

Hiva, Providing first class service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Moe's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he ensured you had a great and smooth process. We look forward to working with you again in the future when the time comes. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 29, 2024

Very smooth and transparent process worked with Moe Mohammed and he really guided us and was so amazing More

by Mudalicia22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mohammed
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Sep 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

We greatly appreciate you for leaving Moe this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Moe could provide you with top notch service. We are delighted to know that he made the process very smooth and transparent. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 29, 2024

Great service and services needed for car were explained and a video was sent also. More

by phyllis.kirkemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

Phyllis, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they provided you with great service and everything was explained to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 26, 2024

Service is very good and the time is perfect . and the the customer service is excellent . More

by Ehafez48Ezzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very good and the time was perfect. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 23, 2024

I had an amazing experience, Machito Adam's took very well care of me and my needs for what I was looking for in a vehicle and was professional about it, and the person that Mr. Adam's had doing doing t More

by Willtalbert24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machito Adam's
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Sep 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Machito this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that Machito could provide you with A+ service. We are happy to know that he made your experience great. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 23, 2024

I had an amazing time and this dealership gets you in and out professionally, I would definitely recommend this dealership to friends and family and others. More

by Willtalbert24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Machito Adam's
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Sep 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with 5-star service. We are pleased to know that they got you in and out professionally. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 20, 2024

Ross Geiger was very helpful. Explained what was needed and what needed to be done.. Overall good experience. More

by sandyusa200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Sandy, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and made your overall experience good. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 20, 2024

Jon P Klempner helped me out was very attentive notice me from a distance and greeted me professionally and respectfully. Assisted me with questions I had regarding my vehicle and resolved them just under 10 More

by AdamSN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Adam, We greatly appreciate you for leaving Jon this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jon could provide you with top notch service. We are delighted to know that he was very attentive, respectful and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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