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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,330 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,330 reviews

October 22, 2024

Took my car in for Service A. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. More

by Net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Net, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was very professional and courteous as always. We appreciate your continued business with us and look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 22, 2024

I brought my car in for service & had the pleasure of working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt More

by dreamnpatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Dream n Patricia, We appreciate you for leaving Kelly this marvelous review! We are delighted to know that she was very professional, courteous, gracious and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 19, 2024

I had an excellent experience buying a car at Walter's Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant exp More

by avedha
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Mamaradlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Diego this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Diego could provide you with 5-star service. We are pleased to know that he was very helpful, made it super easy and made your experience very pleasant. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appo More

by My Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

My Mercedes, Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he went the extra mile to make your service a wonderful experience. If you ever have any questions or concerns please do not hesitate to give us a call. Thank you so much for your feedback we will take that into consideration! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

I'm writing this review solely on my experience with Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and v More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Christopher, We appreciate you for leaving Jonathan this stellar review! We are delighted to know that he listened to all of your concerns and was quick to act and resolve them. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 17, 2024

Jonathan Hasshaw makes Mercedes service visits an experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home t More

by BILLIONAIRE MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hasshaw
Oct 17, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Jonathan this incredible review! We are happy to know that he got you in and out in no time flat and was concerned with meeting your every need. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 10, 2024

Walters Mercedes is a great place to shop for a car. The sales and service department are always courteous and friendly. More

by arturo_rodriguez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Walter's Mercedes-Benz of Riverside responded

Arturo, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was courteous and friendly. We hope to have the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 05, 2024

I purchased a CPO GLC300 from Walter’s and had the best shopping experience compared to buying vehicles from other MB dealerships in the area. Jamie Ramirez, my salesman, was excellent to work with. Jamie More

by Elliot Blank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Ramirez
Oct 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

Elliot, We greatly appreciate you for leaving Jaime this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jaime could provide you with top notch service. We are delighted to know that he was excellent to work with and made the entire process run smoothly. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Mercedes-Benz GLC300- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 05, 2024

I have to say Filomena powers did an amazing job getting me the deal I wanted and she didn’t stop until I was happy with it. I would definitely recommend her to my family and friends for her willingness to More

by jesserizo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

Jesse, Thank you for leaving Filomena and Travis this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they did an amazing job and they never stopped until you were happy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 03, 2024

Diego did an awesome job selling me my Mercedes always had a smile very positive and make sure I got a deal that I wanted! if you’re looking to buy Mercedes at Walters I’d highly recommend working with Di More

by Matthew R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Walter's Mercedes-Benz of Riverside responded

Matthew, We are grateful for you leaving Diego this exceptional review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Diego could provide you with 5-star service. We are pleased to know that he did an awesome job. We look forward to seeing you again in the future when the time comes. We warmly congratulate you on your new Mercedes-Benz - behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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