Walter's Mercedes-Benz of Riverside

The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informative, friendly and helpful. More

The service of my car was done according to our preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. More

Friendly staffs, nice and clean environment. Professional and experienced employees are always looking to help you Professional and experienced employees are always looking to help you More

When it comes to car dealerships, finding one that combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch veh combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch vehicles to choose from but also places an emphasis on creating a welcoming and transparent buying experience. Knowledgeable sales staff help you find the right vehicle for your needs and budget, making the process enjoyable rather than overwhelming. The service department is just as important as the showroom experience. A reputable service department prides itself on honesty, reliability, and expertise, ensuring that every vehicle remains in peak condition long after the initial purchase. From routine maintenance to complex repairs, their certified technicians work with skill and integrity, often going the extra mile to accommodate busy schedules and provide timely updates on your vehicle’s progress. A dealership that emphasizes both quality sales and exceptional service builds trust and loyalty among its customers. It’s the kind of place where customers feel confident that they’re being looked after, and that their satisfaction truly matters. More

Diego Moron was my sales specialist who guided me through all the steps to lease my new MB. He was EXCEPTIONAL,! Very dedicated, prompt in researching and replying to all my queries. He did his best to earn all the steps to lease my new MB. He was EXCEPTIONAL,! Very dedicated, prompt in researching and replying to all my queries. He did his best to earn this deal and at the same time accommodate my budget and requirements.. Mercedes Walter's is lucky to have such a great caliber among their sales team! Thank you Diego. Maggie Rofaeil More

I went in for my B' Service and also realized with the short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short short inspection of tires before the car went into garagefor the service, Imy back tires didn't look good. My service was fast and I received a short video of car & service. Kelly Sandefur assisted myself & her winning personality along with great service assisted me and my car & with new back tires. Kelly helped with finding a discount, which totally supported me. Thank you Kelly! More

I went in for a smog check and certification and had the pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’ pleasure of working with Ross Geiger. He was professional, knowledgeable, friendly, responsive, efficient and answered all of my questions. My car’s service was completed within the timeframe he quoted me. He made sure to have my car washed and that the car wash was done professionally. I highly recommend Walter’s Mercedes dealership and their service department. I hope you have the pleasure of working with Ross, he’s a wonderful individual to interact with. Thank you Ross for your EXCELLENT service. More

Jon Klempner was our sales rep at Mercedes Benz and was exceptional. He listened to us and provided us with different options, educated us about our new purchase and demonstrated how to use the newer model exceptional. He listened to us and provided us with different options, educated us about our new purchase and demonstrated how to use the newer model electric car. As new MB owners we went in with uncertainty on whether we would be leaving with a new or not, but Jon made it happen for us. Thank you for your time. We are very happy with our purchase. More

Despite being busy, I was extremely pleased with the service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease. More

We chose Walter's because of transparency and willingness to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal with Sales manager within an hour by phone. His uncanny ability to effectively translate customer requirements led to a rock-solid deal below budget ! We arrived the next day, confirmed the deal on paper and drove off with a new GLC 300 a short time later. Edwin and his team at Walter's exceeded expectation with tremendous professionalism, courtesy, and going the extra mile when necessary. Thank you so very much ! More