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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,349 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,349 reviews

March 23, 2025

Raoul Ayala is the best sales man i ever seen. We fund hem waiting for us at exactl time of our appointment with friendly smile. Make us feel home..He guides us through our journey in Walter rive More

by georgettemakramcpt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

George, Thank you for leaving Raul this positive review! We are so appreciative of the opportunity to work with you and we are glad that Raul provided you with A+ service. We are happy to know that he is the best, made you feel at home and made your experience the easiest you ever had. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 23, 2025

Thank you Alex Ramirez for being a great advisor. Taking care of your clients is always your priority and very well appreciated. More

by e.johnson909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he was great and took care of you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 21, 2025

Mark Interlicchia Was very caring and courteous and very professional. We would highly recommend him to friends. Excellent Service. More

by jenjensme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that Mark's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very caring, courteous and professional. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

They are very professional in treating customers and very professional performing the work needed for your vehicle More

by framirez9939@westphysicians.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional in treating you and performing the work needed for your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

Jon Klempner Has definitely restored my faith when dealing with major dealerships with his professional touch to customer service. Very patient and thorough with his explanation of contracts and the o More

by Imchrlybrwn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Jon this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Jon provided you with exceptional service. We are happy to know that he was very patient, thorough in his explanation of everything and attentive to detail. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

This dealership made us feel welcome on arrival. Starting with Rob and Christian who helped us find the first Mercedes Benz i ever bought. We purchased the car and Luis helped us with financing. O More

by djrivera75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Rob, Christian and Luis this extraordinary review! We are pleased to know that they made you feel welcomed as soon as you arrived, were helpful and made your experience great. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Mar 21, 2025 -

djrivera75 responded

Thank you. Enjoying our new car.

March 19, 2025

Very friendly and very helpful and excellent service i was very impressed i will definitely take my car for service again thanks More

by dimitrikhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very friendly, helpful and provided you with excellent service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 19, 2025

They did an excellent job accommodating us on our decision making process! They had excellent customer service and quick responses! More

by David Hicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

David, Providing white glove service is so important to us here at Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did an excellent job accommodating you on your decision making process and were quick with their responses. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 15, 2025

At 62 years of age , best car purchase experience. I highly recommend this dealership. Thank you More

by tishat1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Moron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this positive review and recommendation! We are happy to know that our team made your experience the best you've ever had. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 15, 2025

Christian has been amazing with getting my dream car - the whole process was seamless and he made sure to keep me posted with any updates. I am truly grateful for him as he went above and beyond with his More

by kimdianne523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kim, We appreciate you for leaving Christian this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Christian provided you with top notch service. We are delighted to know that he was amazing, made the process seamless and went above and beyond for you with his help. We sincerely congratulate you on your new Dream Car- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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