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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,407 reviews
May 04, 2025
Salespeople are not friendly or even attempt to approach you. They are play games when trying to work out a deal. you. They are play games when trying to work out a deal. More
by Liz21704
May 04, 2025
Very respectful and smooth process. I told Jon Klempner exactly what I was looking for and he found the right car for me. No pressure sales approach which I fully appreciated. Afterward I told Jon Klempner exactly what I was looking for and he found the right car for me. No pressure sales approach which I fully appreciated. Afterwards Justin Campbell handled the financing, helping us understand all of our options. Couldn’t be happier with the entire experience. Thank you so much. More
by lkcaldwell
May 04, 2025
The entire staff was incredible throughout the process. Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership. Quick efficient answered all my questions and treated me as I would expect a customer to be treated at a Mercedes-Benz dealership. More
by JeffW
May 02, 2025
Eddy and Travis at the Mercedes dealer were incredibly helpful, knowledgeable, and made the process smooth. helpful, knowledgeable, and made the process smooth. More
by Shahdasmar5
April 30, 2025
My Service Representative Joseph Loera always provides exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on wit exceptional customer care service. He explains everything regarding my vehicle needs to me in order for me to understand exactly what is going on with it. If needed, a loaner vehicle is allowed for me during the service/repair. I truly appreciate the quality customer service received from Joseph. Sincerely, Brenda Wooten More
by Deon1854
Employees Worked With
April 29, 2025
My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More
by Zaida Carstens
Employees Worked With
April 29, 2025
Great and fast service, knew which car I wanted to buy and was in and out of there in about 2 hours. and was in and out of there in about 2 hours. More
by Jon Louis
April 29, 2025
I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. California. I’ve had great assistance from many of the service representatives. More
by Robin16
April 28, 2025
Eddy Elsayed and Travis were amazing! They got me an incredible deal on my new car and made the process super quick and easy! They got me an incredible deal on my new car and made the process super quick and easy! More
by Joannazirbes
April 27, 2025
I had a great buying experience with my new E53 AMG. I dealt with both Rafael Aribuabo and Erwin Artacho, the dealership general manager. First, Erwin was very friendly, professional and certainly did I dealt with both Rafael Aribuabo and Erwin Artacho, the dealership general manager. First, Erwin was very friendly, professional and certainly did not feel that he was too important to deal with everyday customers. Rafael was also friendly, quick to respond to any questions or issues and has an incredible amount of product knowledge on seemingly every MB product. There was absolutely no high-pressure tactics by anyone from start to finish and all seemed only interested in getting the customer the right car at a fair price. Quite frankly, the world would be a better place if all car dealers were operated in the same manner that Walters is. Highly recommended. More
by Dennis
