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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,297 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,297 reviews

January 19, 2025

Excelente customer service by Christian Aparicio he was very helpful and attentive to my needs. More

by Mdcalma83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that Christian's efforts met your satisfaction! We are thrilled to know that he was very helpful and attentive to your needs. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 18, 2025

Buying a new car can be a stressful experience, but Edwin at Walters Mercedes Benz Riverside made it a breeze! He was incredibly helpful and knowledgeable. He took the time to understand our needs and worked More

by Rasha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Rasha, We are grateful for you leaving Edwin this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Edwin provided you with 5-star service. We are pleased to know that he was incredibly helpful, knowledgeable and took the time to understand your needs. We warmly congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 18, 2025

JR Rodriguez is an excellent advisor. He is courteous, knowledgeable, friendly, helpful and professional at his job. Highly recommended for anyone looking service advisor with great profe More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Lawrence, We appreciate you for leaving JR this spectacular review and recommendation! We are delighted to know that he was excellent, courteous, knowledgeable, friendly, helpful and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 18, 2025

I'm a return customer of Walter's Mercedes Benz. I called to get a quote for a car spoke with Edwin Corea and end up met Jon Klempner at the dealer, they are both very helpful and professionally ans More

by Doquanyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Corea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Klempner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mamaradlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Edwin and Jon this positive review! We are happy to know that they were very helpful and professionally answered all your needs. We are honored by your continued business with us and look forward to working with you again in the future when the time comes. Congrats to your Wife on her new 2025 Mercedes-Benz E450- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 16, 2025

Walter’s Mercedes of Riverside, I bring my Mercedes here because the excellent service & customer service I live in OC and will always come here ask for JR, (Jesus) he will take care of you More

by DeniseSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Walter's Mercedes-Benz of Riverside responded

Denise, We are grateful for you leaving JR this stellar review! We are pleased to know that he took care of you and provided you with excellent service. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 16, 2025

Walter’s Mercedes-Benz is a top-notch car dealership with a tremendous service department! Joseph Loera is highly knowledgable and a pleasure to work with. My wife and I are truly happy with our vehicle More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Walter's Mercedes-Benz of Riverside responded

Lou, Thank you for leaving Joseph this amazing review! We are happy to know that he was highly knowledgeable and a pleasure to work with. Please do not hesitate to let us know how we may be of further service to you and your wife. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 15, 2025

Great service. Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now stick More

by Janet or Phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was very polite, did a great job and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 15, 2025

LeNard Baker was absolutely fantastic to deal with. I told him my goals for buying a car and he not only met those goals, but he exceeded them. The experience couldn't have been any better. I don't see More

by mfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenard Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Walter's Mercedes-Benz of Riverside responded

mfrank, Providing impeccable service is so important to us here at Mercedes-Benz of Riverside and we are glad that Lenard's efforts met your satisfaction! We are thrilled to know that he was fantastic to deal with and exceeded your goals. Congratulations on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 09, 2025

Nate Q went above and beyond to ensure I got the best deal possible, answered all my questions, and even took the time to explain the car’s features in detail. I truly appreciate his patience and dedicat More

by cmelc213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Quiniro
Jan 10, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Nate this amazing review! We are happy to know that he was patient, dedicated, answered all of your questions and made you feel confident in your decision. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 07, 2025

Kelly Sandefur was excellent! She was very professional, knowledgeable and very honest! Thank you Kelly! More

by MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Walter's Mercedes-Benz of Riverside responded

MLT, We are grateful for you leaving Kelly this stunning review! We are pleased to know that she was very professional, knowledgeable, honest and excellent. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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