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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,250 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,250 reviews
November 20, 2024
The service manager Oscar Medina is very professional and efficient, did an excellent job to solve my car problem in a timely manner. efficient, did an excellent job to solve my car problem in a timely manner. More
by hailing Jin
Employees Worked With
November 20, 2024
Highly qualified and knowledgeable staff at all levels. Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the high standards of Mercedes Benz and Walters Mercedes Benz. More
by jkozma
Employees Worked With
November 20, 2024
Liliana was excellent! !! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to !! She is very professional and know everything about the car we were interested in. She also suggested other options. She is a very nice and easy to talk to. the manager Rob and finance manager Justin were also very accommodating. My whole experience of buying my car was very pleasant. Thank you. More
by Irina W.
November 19, 2024
such a great job. very friendly and very easy. no problems. so smooth and professional. Thank you Eddy and Travis. very friendly and very easy. no problems. so smooth and professional. Thank you Eddy and Travis. More
by anahitmaryanyan
November 17, 2024
Purchasing a car at this dealership was a great experience. Alfonso Hernandez was extremely helpful during the car-buying process. He was patient and helped us get all of our questions answered. He experience. Alfonso Hernandez was extremely helpful during the car-buying process. He was patient and helped us get all of our questions answered. He made sure the car was in the best shape before we purchased the car, and drove off the lot. I would certainly work with him again! Justin Campbell helped us with the final financing as well, explaining everything and helping us make the best choice for our needs. A great team all around! More
by asia_meriwether
November 14, 2024
The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informative, friendly and helpful. More
by tylertown
Employees Worked With
November 14, 2024
The service of my car was done according to our preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. More
by nomisjlcorp
Employees Worked With
November 07, 2024
When it comes to car dealerships, finding one that combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch veh combines quality vehicles with exceptional customer care is a true gem. A great dealership is one that not only has a wide selection of top-notch vehicles to choose from but also places an emphasis on creating a welcoming and transparent buying experience. Knowledgeable sales staff help you find the right vehicle for your needs and budget, making the process enjoyable rather than overwhelming. The service department is just as important as the showroom experience. A reputable service department prides itself on honesty, reliability, and expertise, ensuring that every vehicle remains in peak condition long after the initial purchase. From routine maintenance to complex repairs, their certified technicians work with skill and integrity, often going the extra mile to accommodate busy schedules and provide timely updates on your vehicle’s progress. A dealership that emphasizes both quality sales and exceptional service builds trust and loyalty among its customers. It’s the kind of place where customers feel confident that they’re being looked after, and that their satisfaction truly matters. More
by GWagonWannabe
Employees Worked With
