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Walter’s Mercedes-Benz Sprinter of Riverside

Riverside, CA

4.9
216 Reviews

7979 Auto Dr

Riverside, CA

92504

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Showing 216 reviews

September 01, 2023

I travel three hours to go to Walters Mercedes van service because they are a million times better than the local San Diego service center. You can get an appointment within a few days rather than mon More

by emmasuncoast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
August 31, 2023

Simon Green was extremely helpful with the purchase of our Metris Van and was always available to answer my questions. The end process was smooth, but there were a few items that were not discussed in th More

by jsommerville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Green
Sep 14, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for taking the time to leave us this positive review! We are so appreciative of the opportunity to work with you, and we are glad that Simon could be of valuable assistance to you and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Mercedes-Benz Metris- on behalf of the entire team! Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates.

August 15, 2023

Adam Garcia takes very good care of me with my older Mercedes Van. I appreciate having the same person help me at the dealership and feel that I know him! Very important and personal!! More

by Lizzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia, Brennan Ruiz
Aug 16, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Lizzie, Thank you for leaving Adam this positive review! We are so glad that he consistently takes great care of you and your Mercedes-Benz. He will be delighted to know that you deeply value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 26, 2023

I have been absolutely satisfied with everything about this dealership!!! From the friendly helpful and extremely understanding people!!! From the date of purchase and every single time I have to go get More

by Plant lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Adam Garcia, Brennan Ruiz, Tyler Usary
Jul 26, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for choosing Walter's Mercedes-Benz Sprinter of Riverside and for taking the time to leave us this wonderful review! Providing top-notch service is so important to us, and we are thrilled that Brennan's and the team's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz Metris needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 24, 2023

Very smooth, easy process working with David Alcantar on the purchase and explaining of the van accessories. More

by jsfrize
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Isaid Barragan, David Alcantar
Jul 25, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you so much for your positive review! We are honored to have had the opportunity to work with you here at Walter's Mercedes-Benz Sprinter of Riverside, and we are glad that David could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new Mercedes-Benz Sprinter! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 12, 2023

Bought all my cars here . I don’t like the fact you have to haggle to get a car when you work and they don’t want to give you one. But my service guy he always comes through f More

by ste1dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
July 06, 2023

Great service Dan Greesman is the best excellent customer service! All questions answered Very kind and respectful! More

by gu_wa_po
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Gressmann, Toni Hajj
Jul 06, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Dan here at Walter's Mercedes-Benz Sprinter of Riverside! We are so glad that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 30, 2023

Yes,this dealer workers are very professional, dedicated, honest, respectfully and keep what they promised. Adam Garcia skills is very professional and I'm impressed how he handle and interact with clients More

by Sprinter 2500
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 05, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Adam here at Walter's Mercedes-Benz Sprinter of Riverside! We are so glad that he could provide you with the quality service that you deserve. Our guests' satisfaction is our utmost priority. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 30, 2023

Brennan Ruiz was very helpful and provided excellent service! Communication was excellent. He was very courteous. More

by Showa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Jul 05, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for your positive review! We are happy to hear that Brennan could be of valuable assistance to you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz Sprinter of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 15, 2023

Staff was amazing. My vehicle was serviced and delivered on time as always with Brenan More

by gutierrezjosh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Simon Green, Adam Garcia, Isaid Barragan, David Alcantar, Brennan Ruiz, Joe O'Brien, Tyler Usary, Sean Davisson
Jun 16, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Brennan here at Walter's Mercedes-Benz Sprinter of Riverside. Offering quality and efficient service is so important to us, and we are glad that Brennan consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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