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Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 216 reviews
October 23, 2023
I don't see how the Mercedes Benz of North gave authorization for this dealership to sell their automobiles. Sales staff are not trained well, and also their sales managers. I have been buying Merc authorization for this dealership to sell their automobiles. Sales staff are not trained well, and also their sales managers. I have been buying Mercedes Benz cars for 4 decades and going to this dealership was a mistake and waste of time for me. More
by sam19
Employees Worked With
Daniel
October 19, 2023
My experience with this dealership ship was excellent. Adam Garcia made everything very simple expedient and over all pleasantl; keep up the good work. Adam Garcia made everything very simple expedient and over all pleasantl; keep up the good work. More
by comix626
Employees Worked With
Adam Garcia
September 27, 2023
Was referred to Brennan Ruiz at Walter's Mercedes Sprinter Facility by one our Facebook group's experts in New Jersey! This place has about 6 lifts capable of servicing my Winnebago with it's Sprinte Sprinter Facility by one our Facebook group's experts in New Jersey! This place has about 6 lifts capable of servicing my Winnebago with it's Sprinter chassis - which tells me they can get around to diagnosing and servicing your Sprinter or Sprinter based RV much faster than than a regular Mercedes dealership (which only had on Sprinter capable lift. Brennan Ruiz is friendly and professional. I had a software issue where the maximum speed limit was stuck on 55 mph. The other dealership wanted to charge me $300 to update the software - Brennan was able to fix it under warranty. I also really appreciate how Brennan and his mechanic Jose were able to track down and repair a persistent fluid leak. This is the kind of service that one would expect when they by an expensive Sprinter based RV. On our FB group, there are so many members who are disappointed with the service that they have been receiving from their local dealerships - if they're in the So California area, I've let them know about Walter's Mercedes Benz Sprinter Facility in Riverside. Seriously, 5 stars! More
by remodelboy
Employees Worked With
Jose the mechanic who works with Brennan , Adam Garcia, Brennan Ruiz
September 26, 2023
The communication with the service writer, Adam Garcia was amazing! He answered all my questions and informed me step-by-step what was happening with my sprinter van. I will not take my van anywhere else! was amazing! He answered all my questions and informed me step-by-step what was happening with my sprinter van. I will not take my van anywhere else! More
by sonvalley
Employees Worked With
Adam Garcia
September 13, 2023
Walters Mercedes-Benz Sprinter Service is fabulous! Customer Service Excellence! Brennan Ruiz is extremely knowledgeable helpful, friendly, and professional. I always look forward to returning for a Customer Service Excellence! Brennan Ruiz is extremely knowledgeable helpful, friendly, and professional. I always look forward to returning for any services needed as long as he’s my Service Advisor!😁 More
by MC
Employees Worked With
Brennan Ruiz
