Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 214 reviews
July 30, 2021
Brennan Ruiz at Walter’s Mercedes helped me have a great experience getting my Sprinter serviced. He was professional, kind, and knowledgeable. I especially appreciate how quickly he was able to fit me in experience getting my Sprinter serviced. He was professional, kind, and knowledgeable. I especially appreciate how quickly he was able to fit me in for a critical repair on such short notice. Thank you! More
by noredny
Employees Worked With
Brennan Ruiz
July 23, 2021
Extremely satisfied with the service received from Joe O'Brian, I have bought many vehicles in the past but I've never had such a smooth process form begin to end as I did with Joe. Thank you Joe O'Brian, I have bought many vehicles in the past but I've never had such a smooth process form begin to end as I did with Joe. Thank you Joe More
by ruiz3436
Employees Worked With
Toni Hajj, Joe O'Brien
July 23, 2021
Adam couldn't have treated me any better than the excellent service I received. First time at this dealership to have my Sprinter serviced. Adam took his time with me and answered questions I had. Se excellent service I received. First time at this dealership to have my Sprinter serviced. Adam took his time with me and answered questions I had. Service took less time than expected. Very happy with this dealership and will go back again. More
by HeatherB
Employees Worked With
Adam Garcia
July 20, 2021
Adam Garcia is a top notch employee and should be recognized for his stellar customer service and knowledge. Walter's Mercedez Van Center is awesome!!! recognized for his stellar customer service and knowledge. Walter's Mercedez Van Center is awesome!!! More
by Vickie Chambers
Employees Worked With
Adam Garcia
July 14, 2021
This was my first visit at the dealership. I was greeted immediately by a very friendly and courteous young man by the name of Adam Garcia. Adam was very friendly but still very professional at getting me immediately by a very friendly and courteous young man by the name of Adam Garcia. Adam was very friendly but still very professional at getting me checked in and answering my many questions. I was very comfortable waiting for my vehicle in the lounge area and was immediately notified when it was ready. I would not hesitate to recommend this dealership. More
by Darlene Carriaga
Employees Worked With
Adam Garcia
July 12, 2021
Joe O. Was an incredibly personable and friendly salesman! He treated me like family and was in no way pressuring me like most salesmen do. I would recommend him to anyone! The purchasing process salesman! He treated me like family and was in no way pressuring me like most salesmen do. I would recommend him to anyone! The purchasing process was one of the smoothest I’ve ever had. He put up with my persistence on getting a deal for my trade in (as did Morris) and I would definitely recommend Walter’s and these two guys to anyone looking to buy a Metris or Sprinter! More
by aubreylao
Employees Worked With
Morris Gaines, Toni Hajj, Joe O'Brien
June 29, 2021
Adam was outstanding to work with. Very well informed on Sprinter information. He made my visit very enjoyable. He was able to answer all my questions and concerns. Sprinter information. He made my visit very enjoyable. He was able to answer all my questions and concerns. More
by Rdrutz
Employees Worked With
Adam Garcia
June 27, 2021
Brennan Ruiz, was polite helpful and serviced my vehicle while I waited, plus made me feel like a real Mercedes customer, not some “sprinter” owner. I have gone to Anaheim of Mercedes and they make you lea while I waited, plus made me feel like a real Mercedes customer, not some “sprinter” owner. I have gone to Anaheim of Mercedes and they make you leave your car for 3 days for an oil change and don’t was “sprinter” vans. really sad, I will never go back to Anaheim. I have found a new home and definitely worth the 30 minute drive;) thank you More
by Mrsmoon29
Employees Worked With
Brennan Ruiz
June 24, 2021
Great customer service, Brennan Ruiz did an amazing job in getting our sprinter serviced ahead of time considering we were here from out of state. in getting our sprinter serviced ahead of time considering we were here from out of state. More
by Julied3421
Employees Worked With
Brennan Ruiz
June 15, 2021
Joe was the best that I have ever delat with. So pofessional and responsive ! He listened to my needs and offered a solution. Drive teh car away less than a day after strating to talk with him! pofessional and responsive ! He listened to my needs and offered a solution. Drive teh car away less than a day after strating to talk with him! More
by Scotty
Employees Worked With
Toni Hajj, Joe O'Brien
