Walter’s Mercedes-Benz Sprinter of Riverside

My buying experience with the team at Walters MB of Riverside was nothing short of EXCEPTIONAL! From the first phone call and meeting with Joe O`Brian right through the delivery of my Sprinter Crew va Riverside was nothing short of EXCEPTIONAL! From the first phone call and meeting with Joe O`Brian right through the delivery of my Sprinter Crew van was amazing... Joe was very accommodating, helpful and professional during the entire experience, quick to respond to text and emails. EZ was helpful and full of ideas for my new sprinter buildout, even showing me around his which happened to be on premises... and Tony from finance... what an absolute please to deal with. The whole process was easy and very low stress. My wife and I were very impressed by the other staff members too and the new facility is beautiful. Thank you Walters MB of Riverside. You will see us again! More

I can’t say enough about how great Walters was to work with, especially my rep, Davis Alcantar. He helped me find a 4x4 sprinter exactly as I wanted, when they were/are unicorns. He also put up with my co with, especially my rep, Davis Alcantar. He helped me find a 4x4 sprinter exactly as I wanted, when they were/are unicorns. He also put up with my constant requests for updates all along the process. The deal we made was the deal I got. No funny business. It was the easiest car I’ve ever purchased. More

Really Fast and Pain Free service… Mr. Green was Outstanding!!! Everything we requested was done in a flash.. OUTSTANDING!!! Outstanding!!! Everything we requested was done in a flash.. OUTSTANDING!!! More

We brought our Sprinter Van Motor Home for 1 safety recall notice, and Brennan told us there was another for which they had the parts and the time. Our wait time was increased by 2 hours for this but recall notice, and Brennan told us there was another for which they had the parts and the time. Our wait time was increased by 2 hours for this but well worth the time. The customer waiting area and restrooms were very clean and well stocked with snacks and drinks. The desk areas for use had adequate charging capacity for multiple devices. We were offered transportation to and from a restaurant as we were there through lunch time. When we returned our vehicle was ready and clean. Check out was easy. Brennan also gave us additional information regarding the recall repair and warranty. Great service and facility! More

Gordon is a true professional. He was always patient and helpful in answering my questions about why the van delivery was delayed.The van was delayed because computer chips were unavailable to the auto indu helpful in answering my questions about why the van delivery was delayed.The van was delayed because computer chips were unavailable to the auto industry. More

Joe Obrien has the best customer service I have experience from any dealership. He was very informative on the vehicle that I was buying and always answered all my question. His customer service i experience from any dealership. He was very informative on the vehicle that I was buying and always answered all my question. His customer service is top notch. thank you Joe for all your help in making my dream vehicle become a reality. More

Brennan is an awesome representative from the moment I arrived until the moment I left. I was kept informed of the progress every step of way. The vehicle repair and service was exceptional. arrived until the moment I left. I was kept informed of the progress every step of way. The vehicle repair and service was exceptional. More

Excellent service and well taken care of location. Customised purchase experience Knowledgeable staff who coach you through the features of the van. Simon was very helpful. Customised purchase experience Knowledgeable staff who coach you through the features of the van. Simon was very helpful. More

I got the best customer service and great experience from our service advisor Brennan Ruiz he was not only so well experience but he was so easy to talk to and he explained everything and made sure that it w our service advisor Brennan Ruiz he was not only so well experience but he was so easy to talk to and he explained everything and made sure that it was taken care of. More

Exceptional service, very convenient, warm friendly and extremely professional from my telephone call to make an appointment to the end of servicing of my Metris. extremely professional from my telephone call to make an appointment to the end of servicing of my Metris. More