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Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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This is the best dealership we have ever purchased a vehicle from, from the first contact all the way until the deal was closed. The management and sales staff were willing to earn our business, and wen vehicle from, from the first contact all the way until the deal was closed. The management and sales staff were willing to earn our business, and went way above the standard of excellence. We highly recommend that anybody looking for a Sprinter van buy it from Walters, they are the best in the business. We appreciated the "no pressure" style, the up-front information concerning the deal before we even visited the lot, patience of our sales person, Simon Green, the extra training Simon offered after the purchase, and the willingness of Eyasiad ("Essie"), the sales manager, to work out a deal that was acceptable, resulting in two very satisfied customers. Our deal was a little more complicated than usual, and we appreciate the efforts and extra time spent on our behalf in making this deal happen suitably. We also highly appreciated the closing process with the finance manager at the Walters Mercedes-Benz auto dealer up the street, who covered for Toni Haij during Toni's absence from the office that day. It is so nice to see the team effort between these two dealerships, and this was the first time seeing this team effort in the auto industry. It was that team effort that allowed is to close our deal, and drive away with the greatest van we have ever owned on the same day of our visit (we have owned over 5 vans). Every contact made during and after the process was professional and clear, and nothing less than what we would expect in making this purchase. We would definitely do business with Walters again when we need to purchase another vehicle. We look forward to seeing you all at the Sprinter Expo in October in Big Bear. More
I worked with Gordon and David and they were both helpful. Gordon helped to set up the deal before I ever arrived at the dealership. David was easy to work with on the day that I picked up the vehicl helpful. Gordon helped to set up the deal before I ever arrived at the dealership. David was easy to work with on the day that I picked up the vehicle. More
David Alcantar was beyond helpful and wonderful to do business with. He helped our company get a new van just in time for our business. He was always available when needed and made the experience easy! T business with. He helped our company get a new van just in time for our business. He was always available when needed and made the experience easy! Thank you! More
Mercedes benz sprinter. Its an amazing dealership have an excellent costumer service and big inventory of sprinter. I love this dealership. I recommend to looking for Simon Its an amazing dealership have an excellent costumer service and big inventory of sprinter. I love this dealership. I recommend to looking for Simon Green. Excellent costumer service. More
I’ve been spot treating my Sprinter all over the country for a few years and Walter’s was the first time I felt confident in my repairs, and the team was incredibly kind and helpful in the entire process of for a few years and Walter’s was the first time I felt confident in my repairs, and the team was incredibly kind and helpful in the entire process of replacing my engine! More