Walter’s Mercedes-Benz Sprinter of Riverside

Just wanted to give a huge shout out and thank you to Brennan Ruiz who helped me at Walter’s Mercedes-Benz Sprinter. Brennan demonstrated the highest level of courtesy and customer service when I had my Brennan Ruiz who helped me at Walter’s Mercedes-Benz Sprinter. Brennan demonstrated the highest level of courtesy and customer service when I had my Sprinter serviced. He ensured the pace was timely, service was complete after reviewing safety concerns and went above and beyond normal service in providing an item I was prepared to pay for at no cost as it benefited both parties ( where others would have certainly not have offered ). I look forward to hopefully doing business with Brennan again, offer him my thanks as a most excellent example to represent Mercedes-Benz, customer service and I know that he will do well with any endeavor he choses. More

Gordon was fantastic to work with, We ordered our Van and because of Covid it took a lot longer to get than expected, Gordon kept us up to date as much as he could during this process and made us feel much m because of Covid it took a lot longer to get than expected, Gordon kept us up to date as much as he could during this process and made us feel much more comfortable. When the Van arrived he was very thorough about showing us everything the van had to offer, and made sure that we understood everything. More

Isaid Barragán made the buying process so easy. We are so thankful for all of his help! We are so thankful for all of his help! More

Came in to fix a recall and check my brakes. Recall was taken care of quickly and got new front pads and rotors. In and hour in 2.5 hours. Good experience this visit. Recall was taken care of quickly and got new front pads and rotors. In and hour in 2.5 hours. Good experience this visit. More

I was told to drive 2 hours from my house to buy a van from this dealership...and now I know why. The Sales Manager, Isaid Barragan was so helpful and communicative on the progress of my van while it was from this dealership...and now I know why. The Sales Manager, Isaid Barragan was so helpful and communicative on the progress of my van while it was being built. This is the level of customer service that is hard to find, unless you drive 2 hours away and it was worth it! Thank you again. More

Joe and his team were fantastic!They gave us a great Joe and his team were fantastic! They gave us a great deal on a 2021 MBZ 4500 Sprinter van and helped answer all our questions along the way. Joe gu Joe and his team were fantastic! They gave us a great deal on a 2021 MBZ 4500 Sprinter van and helped answer all our questions along the way. Joe guided us through every step of the process. On top of that, the process was seamless, efficient, and quick. So we were out of the dealership with a new luxury Sprinter van within no time. More

The service was amazing. They were so kind and helpful. It was a really nice experience. It was a really nice experience. More

Marvelous building and atmosphere. Comfortable setting with excellent employees in service and sales departments. I highly recommend Walter's Sprinter of Riverside. with excellent employees in service and sales departments. I highly recommend Walter's Sprinter of Riverside. More

Joe O'Brien at this dealership was fantastic! I was concerned about getting my van in 2021 due to the pandemic and computer chip shortage. I shopped around and many Mercedes dealers in southern Califor concerned about getting my van in 2021 due to the pandemic and computer chip shortage. I shopped around and many Mercedes dealers in southern California were either not helpful or repeatedly got my custom order incorrect. I checked out Mercedes Sprinter of Riverside even though it was further from where I lived. Joe O'Brien proved to be an honest and trustworthy salesman. He answered all of my repeated questions to the best of his ability and helped me get the sprinter van I was dreaming of in a timely manner and with all the options I wanted. Best of all, he offered me a fair price unlike the other places that were charging above MSRP. I HIGHLY recommend Joe if you are looking into a sprinter van! More

My experience.....very efficient , fast and great service. Joe O'brien a very good representative mostly friendly, did get a magnificent service. Thank you Joe, will keep in touch for a long busin service. Joe O'brien a very good representative mostly friendly, did get a magnificent service. Thank you Joe, will keep in touch for a long business relationship. More