Walter’s Mercedes-Benz Sprinter of Riverside

Simon and staff provided me great customer service in securing me my 2022 Sprinter van. All forms of communication was promo and precise based on my preferences. My final in store experience was fast and securing me my 2022 Sprinter van. All forms of communication was promo and precise based on my preferences. My final in store experience was fast and convenient with absolutely no pressure to purchase. Great friendly team, thanks again. More

Gordon Lai, was my salesperson. It took some to time find the right vehicle. But, Gordon was knowledgeable & patience in finding me the desired vehicle! Gordon, it was a pleasure It took some to time find the right vehicle. But, Gordon was knowledgeable & patience in finding me the desired vehicle! Gordon, it was a pleasure dealing with you & I'll be doing my next sprinter deal with you. Thanks much! More

Brennan took excellent care of me and listened very carefully when I explained my woes. He was knowledgeable and thorough in his intake of my vehicle. I really enjoyed his proffesssional demeanor and carefully when I explained my woes. He was knowledgeable and thorough in his intake of my vehicle. I really enjoyed his proffesssional demeanor and will reccomend him to friends and family in the future. More

David Alcantar and Isaid Barragan found me a vehicle that was very scarce. This is my second purchase with David and both have been the easiest automobile purchase of my life. I will buy from David and Wal was very scarce. This is my second purchase with David and both have been the easiest automobile purchase of my life. I will buy from David and Walter's again. More

Gordon Lai was our salesman and he's very knowledgeable about the Sprinter van. He's made the transaction went really fast and smooth, no buying pressure. I'll come back for our next purchase. Thanks Go about the Sprinter van. He's made the transaction went really fast and smooth, no buying pressure. I'll come back for our next purchase. Thanks Gordon and have Toni More

Simon was great, made the Sprinter buying experience super easy. The whole process was a great experience. super easy. The whole process was a great experience. More

Simon is best sales person! Love their service and love my new sprinter van for my family Love their service and love my new sprinter van for my family More

Very friendly and good customer service and very attentive staff would recommended to other customers attentive staff would recommended to other customers More

David was so helpful and friendly he done very good job l am so happy for the attention he done for me am so happy for the attention he done for me More

This is the best dealership we have ever purchased a vehicle from, from the first contact all the way until the deal was closed. The management and sales staff were willing to earn our business, and wen vehicle from, from the first contact all the way until the deal was closed. The management and sales staff were willing to earn our business, and went way above the standard of excellence. We highly recommend that anybody looking for a Sprinter van buy it from Walters, they are the best in the business. We appreciated the "no pressure" style, the up-front information concerning the deal before we even visited the lot, patience of our sales person, Simon Green, the extra training Simon offered after the purchase, and the willingness of Eyasiad ("Essie"), the sales manager, to work out a deal that was acceptable, resulting in two very satisfied customers. Our deal was a little more complicated than usual, and we appreciate the efforts and extra time spent on our behalf in making this deal happen suitably. We also highly appreciated the closing process with the finance manager at the Walters Mercedes-Benz auto dealer up the street, who covered for Toni Haij during Toni's absence from the office that day. It is so nice to see the team effort between these two dealerships, and this was the first time seeing this team effort in the auto industry. It was that team effort that allowed is to close our deal, and drive away with the greatest van we have ever owned on the same day of our visit (we have owned over 5 vans). Every contact made during and after the process was professional and clear, and nothing less than what we would expect in making this purchase. We would definitely do business with Walters again when we need to purchase another vehicle. We look forward to seeing you all at the Sprinter Expo in October in Big Bear. More