Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
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Excellent service and very clean facilities. Brennan Ruiz my service rep was very helpful and his knowledge of my vehicle was impressive. I could tell he is trying build a long term relationsh Brennan Ruiz my service rep was very helpful and his knowledge of my vehicle was impressive. I could tell he is trying build a long term relationship with his customers. Walters Mercedes has made the investments to serve their customers with 1st class service and amenities! More
Adam Garcia was a pleasure to work with, knowledgeable and because of that he helped tremendously at instructing us concerning the repairs that needed to be done and yet caring enough to prioritize work t and because of that he helped tremendously at instructing us concerning the repairs that needed to be done and yet caring enough to prioritize work that needed to be done from work that was optional and let us choose with any pressure. Thanks Adam we’ll be back because how you treated us. More
Awesome experience dealing with Adam Garcia. Recall was handled promptly and within the estimated timeframe. Better yet, Adam advised me that the recall work was the result of a class action s Recall was handled promptly and within the estimated timeframe. Better yet, Adam advised me that the recall work was the result of a class action settlement and it looks Like I can participate in the settlement and get a nice check as a result! I did not purchase my Sprinter from Walter's but highly recommend them for their professional customer service More
Recently has a routine recall update. I waited for the service. Adam Garcia checked me right in upon arrival, and the service was right on time for completion. No hassle and everything I waited for the service. Adam Garcia checked me right in upon arrival, and the service was right on time for completion. No hassle and everything works fine. Had a check of the door fitting and got a green light. This is my third service visit since getting the Sprinter and once again the service was great. More
We just purchased our passenger van from this Dealership, our experience was very easy and excelent customer sevice from Simon Green also smooth transaction from Tony from finance. We’ve been on the market f our experience was very easy and excelent customer sevice from Simon Green also smooth transaction from Tony from finance. We’ve been on the market for quite a while now looking for the perfect family van and this dealership was the only one that have the most inventory. Highly recommend for anyone looking for a van. More
Simon and staff provided me great customer service in securing me my 2022 Sprinter van. All forms of communication was promo and precise based on my preferences. My final in store experience was fast and securing me my 2022 Sprinter van. All forms of communication was promo and precise based on my preferences. My final in store experience was fast and convenient with absolutely no pressure to purchase. Great friendly team, thanks again. More
Gordon Lai, was my salesperson. It took some to time find the right vehicle. But, Gordon was knowledgeable & patience in finding me the desired vehicle! Gordon, it was a pleasure It took some to time find the right vehicle. But, Gordon was knowledgeable & patience in finding me the desired vehicle! Gordon, it was a pleasure dealing with you & I'll be doing my next sprinter deal with you. Thanks much! More