Walter’s Mercedes-Benz Sprinter of Riverside

This was our first time buying a work van from Walters Mercedes-Benz, Gordon was so easy to work with, he even came in on a Saturday to show us the 2 Sprinter vans that we needed for our business. Trading Mercedes-Benz, Gordon was so easy to work with, he even came in on a Saturday to show us the 2 Sprinter vans that we needed for our business. Trading in our other 2 vehicles and purchasing the 2 new vans was so easy. We would definitely recommend Walter's Mercedes-Benz & Gordon Lai to anyone looking for an easy transaction. More

For the last 20 years I have been a steady customer for Walter's Mercedes-Benz of Riversides. On my most recent visit for a smog test I was met by Ramces Rodriguez, who specializes as a Sprinter Advisor. Walter's Mercedes-Benz of Riversides. On my most recent visit for a smog test I was met by Ramces Rodriguez, who specializes as a Sprinter Advisor. Mr. Rodriguez was graces and knowledgeable. His skills are an asset to the organization. It's for this reason I continue coming back. More

Man this was a great experience for buying a vehicle some of the best and most professional people much appreciated if i ever need another mercedez i will bd back thanks for everything of the best and most professional people much appreciated if i ever need another mercedez i will bd back thanks for everything More

Brennan Ruiz was honest on the amount of work there was ahead oh our van in the shop. He knew our van was a daily driven work van and reassured me that he would try his best to get someone to pop the hood. ahead oh our van in the shop. He knew our van was a daily driven work van and reassured me that he would try his best to get someone to pop the hood. He met our expectations and helped us with the final cost of parts and labor. We are completely satisfied. More

Their customer service is above and beyond. A great experience when buying a vehicles and a very smooth transaction without the wait hassle. A great experience when buying a vehicles and a very smooth transaction without the wait hassle. More

Ramces Rodriguez was excellent in his customer / people skills. friendly and professional. I felt that he was very accommodating in our hour of need. We were on the road , hit a moving blanket at 65 mph w skills. friendly and professional. I felt that he was very accommodating in our hour of need. We were on the road , hit a moving blanket at 65 mph which wrapped around our driveshaft. to say we were worried and stressed would be an understatement. Ramces made us comfortable and got us back on the road as promptly as possible. More

EXCELLENT service and the service writers aren’t full of crap , they give it to you straight. Thanks for being transparent about the previous services done to the van and trying to work the warranty process crap , they give it to you straight. Thanks for being transparent about the previous services done to the van and trying to work the warranty process. More

I took my Sprinter in because I was having some electrical issues with a door. Brennan was kind and welcoming, he explained to me to process of the entire visit. He was extremely knowledgeable, he electrical issues with a door. Brennan was kind and welcoming, he explained to me to process of the entire visit. He was extremely knowledgeable, he knew what was wrong despite my poor description of the issue. Brennan made this entire process easy. I also want to thank his team of technicians who took care of my vans repairs. The technicians did an amazing and professional job. More

What an amazing service, work was completed in timely manner, service advisor was knowledgeable and informative. Will definitely return Thank you very much manner, service advisor was knowledgeable and informative. Will definitely return Thank you very much More