Audi Riverside

My salesman was Romen Artalejo and he was very responsive and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip dur and genuinely kind. He’ll return your calls and texts and answer your questions. I enjoyed the service he provided. I will say I let one slip during financing with the Finance Manager. He went over the Lojack part fairly quickly and said it’s part of the car already which I understood as the previous owner had it installed and paid for but I misunderstood. I should’ve looked more closely and saw he added it my contract for an additional $1250 or something like that. I would have declined that right away if I was paying more attention. It didn’t even save me much in my insurance premium. So watch out for that. Romen is great though. I recommend you work with him and do your research on interest rates and hidden/added on charges. More

Service was prompt and sales team was helpful. I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale ea I recently purchased a Certified Pre-Owned A6 and the process was a breeze. Adrian Sandoval and all the other sales team that helped made the sale easy and comfortable. More

Three of the four Audis I’ve bought were due to the sales and service pros at Walters. and service pros at Walters. More

This dealership does an amazing job when it comes to customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! customer satisfaction. Oscar Barrientos did a great job informing how long I would have to wait for my car to be serviced. He was spot on! More

I was very happy with Joshua and the Audi team. The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received person The vehicle I was interested in was ready when I arrived and we immediately took a test drive. All questions had been answered and we received personalized video instructions. More

I purchased a 2019 Audi e-tron in September 2023. I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended W I purchased an extended VSC/Warranty. On 12/28/2024 I received from Riverside/Walters Audi check dated 12/24/24 for the cancellation of an Extended Warranty with no letter or notice of any kind other than a comment line "SAFEGUARD DEEMED INELIGIBLE FOR COVERAGE." I have tried for nearly two weeks to talk to the dealership through multiple calls and emails. No response. I'm not cashing the check, and I've filed a complaint with the California Insurance Commissioner. Riverside Audi never registered the VSC with Safe-Guard and the VSC now appears as if it has not been in effect even though I had paid in full for it in September 2023 when I purchased the used e-tron. Safe-Guard (the warranty company, not the paperwork) told me they had no record of the transaction or the vehicle service contract registration and I asked Safe-Guard if they had ever received that paperwork. SafeGuard told me that "if the Dealer does not submit a copy of the contract to us, it will not be in our system until they do so." I asked SafeGuard if it appears Riverside Audi had never even sent it to them, and the reply was "Yes." So I paid Walter's Riverside Audi nearly $4K for a VSC over 15 months previously, and Riverside Audi never paid for the coverage. Yeah, I would never deal with this outfit again, and would strongly question why anyone would. Someone obviously made a serious error at the dealership: they took 15 months to let me know: they won't talk to me about what happened, and they have not shown any interest whatever in resolving it. Totally pathetic in my opinion. More

Went into Walters Audi on 1/4/25, was greeted by Vinny Ginsberg. He is very knowledgeable, friendly and was very patient with us through the whole buying process. During our visit we met David Yi he is a Ginsberg. He is very knowledgeable, friendly and was very patient with us through the whole buying process. During our visit we met David Yi he is a sales manager for Audi of Riverside, he came out and introduce himself to us, and that was really nice. Most managers wont do that. Dean in finance made the finance process seamless and easy. If you’re in the market for an Audi, I would recommend to see Vinny at Walters Audi of Riverside. More

I recently purchased a Certified Pre-Owned Audi S5, and I want to express my gratitude for the exceptional service provided by the team at Audi Riverside. Joshua Johnson, my sales representative, was fa want to express my gratitude for the exceptional service provided by the team at Audi Riverside. Joshua Johnson, my sales representative, was fantastic—knowledgeable, helpful, and attentive throughout the process. He made the experience seamless and enjoyable. Kevin Bolden, the sales manager, was equally pleasant and professional. He ensured everything went smoothly and own his own offered me a very tempting purchase on new 2025 as an alternative to the CPO, I ultimately purchased. . I also want to acknowledge John Scholz, Manager and AJ Gordon in the finance department. Both were a pleasure to work with—straightforward, professional, and efficient, with no games or unnecessary delays. The entire team made my car-buying experience a delight. I highly recommend Riverside Audi, to anyone looking for an Audi, pre-owned or new. Thank you all for your outstanding service! Richard K. More

Five stars to James Rocha who is always present, ready to assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend assist with an incredible sense of purpose and integrity. James truly is the gold standard of professionalism and bespoke customer service. I commend Walter's for hiring a thorough professional who's clearly their top asset. Cheers, James!! More

A smooth easy experience with the purchase of my Q7. My sales associate Joshua Rambo was very informative and accommodating. He was able to instantly answer any questions pertaining to the new vehicle My sales associate Joshua Rambo was very informative and accommodating. He was able to instantly answer any questions pertaining to the new vehicle and handled the entire transaction without any pressure or hard sell. All in all a very fair deal and an overall easy experience. More