Walt Sweeney Ford Inc.
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Good customer service, I wish they would've went more in depth about cost for warranty and Gap insurance depth about cost for warranty and Gap insurance More
Predatory, deceptive and shady dealership; be warned. TLDR: Car broke down less than 24 hrs leaving dealership despite them knowing I drove 7 hours to get it and claiming a 139 point inspection. It wa TLDR: Car broke down less than 24 hrs leaving dealership despite them knowing I drove 7 hours to get it and claiming a 139 point inspection. It was something they could have easily replaced and sold it to me knowing it wasn’t working. They emailed me someone else’s private information (SSN, full name, address, financials etc). I traveled 7 hours to this dealership as I was looking for a very specific vehicle and spoke with them in advance so they knew how far I was traveling from and how far I would be driving the vehicle home. They had set the vehicle aside so it would not sell before I got there, given how far we were traveling. When we arrived and went to test drive the vehicle, we noticed that the engine was warm as if it had been running for a bit before we arrived. We thought this was weird since they had set it aside specifically to not sell so it should not really have been running to make it that warm. We test drove the car and it seemed to be good except the brakes were a bit loud but they said they had just replaced them so we thought that could be normal. They advertised they completed a 139 point inspection for the car so I expected it to be in tip top shape, and the salesman said they sell their cars so people don’t have to do anything to them for a while after buying. They also advertised a “full used car inspection.” This and the 139 point inspection are lies. They provided me no paperwork about these inspections they claimed, when I asked they only provided a copy of the brake job. I naively was under the impression I was buying something similar or equivalent to certified used. I would except a car that had a full used car inspection to have gotten me home without problem. I have the screenshots of the listing showing the false advertisement. As soon as went to leave the lot, it was dark, the left headlight bulb was dead. We had to go straight to walmart to buy and replace it. Upon starting the car to leave walmart, less than one hour from purchasing the vehicle, it sputtered and struggled to start. We began our 7 hour drive home and stopped 2 hrs later at a hotel for the night. When we woke up to leave, the car would not start at all. Less than 24 hours from leaving the dealership. We got it jumped and immediately took it to a shop to ensure it would even be safe to drive home. They replaced the battery, which was 5 years old! And also had to fix the emergency brake because it was stuck down and grinding on the rotors. After a “full brake job” had been done. We then realized the reason the car was warm when we arrived was because they had it running to charge the battery so it started normally when we test drove it. Knowing how far we would be driving home! There is no possible way they did not know the condition of the battery. The headlight they may not have known, but those are both things that should have been checked in a “139 point inspection” or “full used car inspection.” The process of getting a loan was painful. Despite having an incredible credit score they were trying to get me on 14% rate. Until I mentioned the rate my credit union offered me and was about to leave, suddenly they were able to offer a rate only slightly higher than my credit union offered. On top of that, when they emailed me my paperwork, instead of mine they emailed me a copy of someone else’s full paperwork, including their full name, address, social security number, etc. I am completely uncomfortable with them having my information after that. Still a completely sleezy, disgusting, deceptive, dishonest, and disappointing transaction. Do not do business here. They are knowingly and intentionally deceptive, and your personal protected information is not safe. You will be taken advantage of as I was More
John was very easy to talk to, and he also wasn't pushy about anything. He worked with me through texting and over the phone and gave me exact info as I requested it. He was quick to respond. The financing about anything. He worked with me through texting and over the phone and gave me exact info as I requested it. He was quick to respond. The financing office wasn't pushy as well. More
Always very happy with the attention and professionalism of John and the service department people. Although we moved to the east side, we still come back to Sweeney for all Ford matters. of John and the service department people. Although we moved to the east side, we still come back to Sweeney for all Ford matters. More
Bryson was very kind and helpful with helping me find my next car. He showed me all of the best available options and I’m glad I’m shopped with him. next car. He showed me all of the best available options and I’m glad I’m shopped with him. More
Ty Mindy was amazing. He explained the car and answered all my questions. The loan process was easy and fast. He explained the car and answered all my questions. The loan process was easy and fast. More
From the moment we walked on to the parking lot Bryson was very friendly, helpful with a great sense of humor. No pressure and was so easy to work with. I had been to 2 other places, and was worry that it was very friendly, helpful with a great sense of humor. No pressure and was so easy to work with. I had been to 2 other places, and was worry that it would of been another waste of time, but he made it happen for me and I will be forever grateful..I love my new Ford. Thanks to Bryson &. Jeni ♥️ More
Brett was great and very helpful along with everyone involved in the sale came in just to get my old vehicle serviced and walked out with the truck i've been hoping for thanks to all involved my third v involved in the sale came in just to get my old vehicle serviced and walked out with the truck i've been hoping for thanks to all involved my third vehicle i've purchased at walt sweeny ford More
Bryson made the transaction so very easy for me. He was extremely polite and professional. I would not have changed a thing. He was extremely polite and professional. I would not have changed a thing. More
Working with Bryson was fast upfront and very professional definitely is a person I would recommend didn’t seem like a salesperson more of a friend with your best interest 1000/10 professional definitely is a person I would recommend didn’t seem like a salesperson more of a friend with your best interest 1000/10 More






