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Walt Massey Ford
Columbia, MS
33 Reviews
Welcome to Walt Massey Ford in Columbia, MS — your preferred Ford dealer serving Columbia, Tylertown, Prentiss, Oak Grove, and surrounding areas. Located at 1494 Highway 98 East, our dealership is committed to providing you with the highest quality of customer service and a vast selection of new and used Ford vehicles. Whether you're looking for the latest Ford F-150, the versatile Ford Explorer, or the eco-friendly Ford Fusion Hybrid, we have a vehicle that suits your needs and budget.
At Walt Massey Ford, we pride ourselves on our customer-first approach, ensuring a seamless and transparent buying experience. Our expert sales team is here to guide you through our inventory and assist you in finding the perfect vehicle. Our state-of-the-art service center, staffed by certified Ford technicians, offers everything from routine maintenance to more complex repairs, ensuring your vehicle performs optimally.
Visit us today to experience why Walt Massey Ford is the go-to destination for all your automotive needs. Enjoy our competitive pricing, comprehensive financial solutions, and our ongoing commitment to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 33 reviews
March 25, 2023
We just purchased a new Mustang MachE and could not be happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to w happier with our experience at Walt Massey Ford in Columbia. Our salesperson, Patrick West was amazing. He was extremely helpful and wonderful to work with. He went over and above the call of duty to help us get the car we wanted in the fastest time possible. He was also very knowledgeable about the vehicle and a big help when we picked up the vehicle, showing us all of the settings and getting it ready to go before we left the dealership. The sales manager was also great and explained everything in detail. I would recommend Walt Massey Ford to anyone--tremendous job all around. More
by kyle.zelner
Employees Worked With
Patrick West
March 06, 2023
Good people but not so good business culture. There need to be more training from management on processing of document and communications between departments. I purchase a great car but the proce There need to be more training from management on processing of document and communications between departments. I purchase a great car but the process was not smooth, still waiting on a copy of title after 1 week of receiving the vehicle. There was one bright spot, Chris was very helpful in this process. More
by Rlsylv56
Employees Worked With
Chris Walton
March 03, 2023
Purchasing a truck from Walt Massey was a terrific experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the experience. Patrick and Trey listened to what I wanted and went to work immediately to find the vehicle I had requested. From start to finish, the process was pleasant and better than I had expected. Walt Massey has a great team in Columbia! You should give them a try! More
by keith.bounds
Employees Worked With
Trey Pittman, Patrick West, Dennon Dearman.
March 01, 2023
I'm very happy with my jeep and Chris and DeeDee are rock stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehi stars. They worked very hard to get me what I wanted. I would highly recommend walt massey ford in Columbia when shopping for a new or pre-owned vehicle. Tell Chris and DeeDee perry sent you. Thanks again guys More
by Herrinperry62@gmail.com
Employees Worked With
Chris and DeeDee
November 09, 2022
I paid dealership $3800 + for repairs on a car I drive. I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely wil I took my truck in for repairs and was told there was a $164 diagnostic charge before anything started. I think this is gouging and most likely will no longer use Walt Massey. More
by scro
Employees Worked With
Service Advisor
October 25, 2022
The best car buying experience I have ever had. Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a Entire staff was helpful and just as excited as I was on purchasing a new vehicle. I will be doing business with them again when I am in need of a new vehicle. Highly recommend purchasing your next vehicle from Walt Massey More
by headphotography
Employees Worked With
Jamie McElroy, Dennon Dearman, Patrick West
October 14, 2022
Excellent service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. Service Advisor- Trenton Cooley, was very efficient. He informed me of prices and kept me updated on work progress as well as results from service. More
by Mskit51
Employees Worked With
Trenton Cooley, Aidan Lowery
