Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walt Massey Chrysler Dodge Jeep Ram - Service Center
Lucedale, MS
136 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
136 Reviews of Walt Massey Chrysler Dodge Jeep Ram - Service Center
Sort by
August 16, 2019
Everyone was very nice and the work was done right and it's Thank you for being so kind and letting me.keep my grocery bag inside so it didnt melt.and the service was perfect,and very nice doing business at hom Thank you for being so kind and letting me.keep my grocery bag inside so it didnt melt.and the service was perfect,and very nice doing business at home. More
by taylor.donna7530
Verified CustomerEmployees Worked With
Lorretta Mckissick
August 08, 2019
Airbag recall The service was very friendly and professional. The recall didn’t take long and they got right on top of it. As soon as it was completed they contacte The service was very friendly and professional. The recall didn’t take long and they got right on top of it. As soon as it was completed they contacted me to pick it up. More
by hendersonsteven25
Employees Worked With
Becky Brown
August 03, 2019
Great I Couldn’t be happier. They are Very timely and knowledgeable. Always friendly and willing to help. I love having a jeep dealership in Lucedale. I Couldn’t be happier. They are Very timely and knowledgeable. Always friendly and willing to help. I love having a jeep dealership in Lucedale. More
by matthewdavis27
Employees Worked With
Becky Brown
August 03, 2019
Thanks Amy Everything was perfect. Nice waiting area especially for the kids. I was welcomed walking in the door by Amy and she helped get everything taken care Everything was perfect. Nice waiting area especially for the kids. I was welcomed walking in the door by Amy and she helped get everything taken care of. Very sweet and friendly. More
by tdfnelson
Employees Worked With
Amy Mcclure
August 02, 2019
Perfect Service Everything was perfect. Waiting area was great. Everything was smoothed and easy. Waiting g area was very clean and kid friendly. Tech was very knowl Everything was perfect. Waiting area was great. Everything was smoothed and easy. Waiting g area was very clean and kid friendly. Tech was very knowledge. More
by tdfnelson
Employees Worked With
Becky Brown
July 25, 2019
Great Service They are what a Chrysler Dealer should be “Top Notch” Work was done in a timely manner. They checked everything and explained what needed to be done They are what a Chrysler Dealer should be “Top Notch” Work was done in a timely manner. They checked everything and explained what needed to be done More
by winnidriver
Employees Worked With
Becky Brown
July 25, 2019
Service appointment Wonderful people, great service every time I come. Would recommend this dealership to anyone looking for service on there vehicle. Becky Brown is a gr Wonderful people, great service every time I come. Would recommend this dealership to anyone looking for service on there vehicle. Becky Brown is a great reception person! More
by reidmonkey66
Employees Worked With
Becky Brown
June 12, 2019
Excellent service‼️ From the initial phone call to the end of service the people I dealt with at Walt Massey were A1 & first class all the way?? Thank you for the ease of From the initial phone call to the end of service the people I dealt with at Walt Massey were A1 & first class all the way?? Thank you for the ease of setting up an appointment and for first class service 🇺🇸🇺🇸🇺🇸 More
by lkj429
Employees Worked With
Not sure but they were all fantastic ???
May 06, 2019
Smooth easy purchase I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really l I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really looking to buy new but with the price after rebates it was definitely the way to go. More
by huntingcrazy00
April 16, 2019
Service Department same as Sales experience, POOR QUALITY Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called the dealership from my car and ask to speak with the Sales Manager. After speaking with him he walked out and showed me a couple of Ram trucks. When he walked out two other Salesmen came over and tried to help. I purchased the vehicle but not from the Salesman but from the Sales Manager. I then left and returned serval hours later and the truck still had not been properly cleaned and detailed for delivery. The truck was finally brought around, still dirty and delivered to me. I left with the truck and had returned to the dealership until this past Saturday. I had a couple of recalls and a couple of minor things that needed to be fixed. When I picked up the truck I noticed the front of the hood and fender was covered with greasy smudge marks from the technician not putting any type of protective cover over the vehicle while servicing it. I walked back in side to let them know and literally could not find anyone. At this point I left and called back to let them know how the vehicle was returned to me. I CAN NOT RECOMMEND TO PURCHASE OR HAVE A VEHICLE SERVICED AT THIS DEALERSHIP!!!! . More
by Disappointed Customer
Employees Worked With
Eric Mcmillan
