Walt Massey Chrysler Dodge Jeep Ram - Service Center

New tires Great service! Allison hooked us up with new tires at a great price and even provided us with a rental while they were being installed. We’ll be back! Great service! Allison hooked us up with new tires at a great price and even provided us with a rental while they were being installed. We’ll be back!! More

Oil change They always do a great job, and it’s fast and friendly. I always take my truck here for service. The dealership is clean and the coffee is great! They always do a great job, and it’s fast and friendly. I always take my truck here for service. The dealership is clean and the coffee is great! More

Warranty issue and routine service Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until “ approved “ by Dodge. That was on Thursday, 10-17-19. It would seem that in the age of rapid communication it would not take 2.5 days. Maybe the carrier pigeon is nesting somewhere. More

Great job balancing 37” tires Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I got an aftermarket set for $40 More

Robbie Lebert was wonderful to work with. Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above a Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above and beyond his job as service manager. More

Amazing Service! Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s se Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s service department for future service needs on my Ram 2500. More

Above and beyond service I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Br I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Brown saw my call and CALLED ME BACK. She told me she would wait for me to arrive and process my repair claim. It took me 30 minutes to make it to the dealership. She stayed after work and was outstanding in service and kindness. She went above and beyond the call of duty! I was very impressed - especially in a day when great customer service is hard to find - I found it in the service center at the Walt Massey dealership with Becky Brown! Thank you! More

Great They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. More

Recall I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. More

Oil Change Awesome price, excellent service. I called and got an appointment for the very same day and it was done in no time at all! Thanks! Awesome price, excellent service. I called and got an appointment for the very same day and it was done in no time at all! Thanks! More