Walt Massey Chrysler Dodge Jeep Ram - Service Center

This was an appointment for routine service, oil change etc. As I have come to expect from Walt Massey, the service was excellent and timely. Wayne was the technician who worked on my wrangler and he is t etc. As I have come to expect from Walt Massey, the service was excellent and timely. Wayne was the technician who worked on my wrangler and he is top-notch. The service coordinators at the desk were very helpful and responsive. I'll be coming back for my service needs. More

I had an appointment to get my oil changed and tires rotated. I was happy with my service. The service advisors were very friendly. I had zero complaints. rotated. I was happy with my service. The service advisors were very friendly. I had zero complaints. More

Replaced the air bag cover on my van . Looks like new again and didn’t take but about 45 minutes very satisfied Looks like new again and didn’t take but about 45 minutes very satisfied More

Each time we have service performed on our Ram, they have done a great job. done a great job. More

Excellent communication! Great service! Very friendly! Would definitely recommend to family and friends. Will continue to do business with them! Great service! Very friendly! Would definitely recommend to family and friends. Will continue to do business with them! More

Had an oil change scheduled and they were finished with my Charger in about 30 minutes. Very convenient and efficient. Leah did a good job getting it in and out. my Charger in about 30 minutes. Very convenient and efficient. Leah did a good job getting it in and out. More

The customer service is crap. No communication. Call the dealership to get update on my truck got the runaround and definite answers. Felt like a bad relationship. It was a nightm No communication. Call the dealership to get update on my truck got the runaround and definite answers. Felt like a bad relationship. It was a nightmare! The service was crap! Bought what was supposed to be the best extended warranty and got told it didn’t cover what was wrong with my truck! Went to pick my truck up and no one talked to me about it. Got to my truck and it would not start! Was told it had to be jumped off at the body shop. Had to jump it off at the dealership. Was told my battery wasn’t any good and I would have to purchase a new one. I refused to buy one and ask to talk to Brandon Walker and was told no need to get him involved. They put a battery in my truck and I left the dealership! NOT A HAPPY CUSTOMER TO SAY THE LEAST! HAVE NO INTENTIONS TO EVER SET FOOT ON WALT MASSEY PROPERTY AGAIN! So much for buying from a home town company! More

Great experience in the service department. In and out in no time. Highly recommended. Will definitely be back. In and out in no time. Highly recommended. Will definitely be back. More

Great customer service and facilities. All questions were answered. Very clean and friendly staff, that is why we keep going back. All questions were answered. Very clean and friendly staff, that is why we keep going back. More

The service dept has excellent customer service. The manager and Kiera at the service desk did great. The manager and Kiera at the service desk did great. More