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Walt Massey Chrysler Dodge Jeep Ram - Service Center
Lucedale, MS
132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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132 Reviews of Walt Massey Chrysler Dodge Jeep Ram - Service Center
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August 09, 2018
cruise control recall In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. More
by hestema1
Verified CustomerEmployees Worked With
Cory Herrington, Donnie Miller, Jimmy Wigfield, Becky Brown
August 08, 2018
Great Service. I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a ti I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a timely manner! Great job guys! More
by Marquitamcleod50
Employees Worked With
Becky Brown
August 01, 2018
Cruise control recall on my 2016 Ram Brought my Ram in with no appointment and was taken care of promptly, no regrets. Only waited about 15 minutes for the work to be completed. Very clea Brought my Ram in with no appointment and was taken care of promptly, no regrets. Only waited about 15 minutes for the work to be completed. Very clean dealership More
by truckinwithmike
Employees Worked With
Becky Brown
July 31, 2018
Alignment Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came i Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came in monday first thing as we planned. He did a 2 wheel alignment and only did half that. The only thing touched was the tie rod. The drag link, track bar and control arms were not adjusted. I had to pay 80 dollars and then another 100 to go else where to have it done right. I dont like waisting money on a service on dont recieve. More
by raeray528
Employees Worked With
Becky Brown, Ryan Smith
July 31, 2018
Friendly staff I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling i I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling in were friendly and helpful. Never once did they act as if we were a bother or that they didn't have time for us. In fact, they took time to talk with us and find out how we were liking our new Grand Cherokee that we purchased a couple of months ago. My family has never had a bad experience at Walt Massey. More
by Debbie
Employees Worked With
I can't remember names but the parts manager and the guy in internet sales that works with Brent, Chuck Domingues, Jarred Havard, Brian Wittmayer
July 26, 2018
Warranty repairs Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. More
by crswayne
Employees Worked With
Chuck Domingues, Donnie Miller, Jarred Havard
July 25, 2018
Service department Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. More
by L.C.M. Mobile
Employees Worked With
Jimmy Wigfield, Becky Brown
July 18, 2018
Very friendly & professional We drove over from Wilmer, Al because we have had nothing but bad & rude service at the dealership in Mobile! Will not be going back to Autonation in We drove over from Wilmer, Al because we have had nothing but bad & rude service at the dealership in Mobile! Will not be going back to Autonation in Mobile ! So glad we found Walt Massey in Lucedale. More
by bopcollins156
Employees Worked With
Becky Brown
July 18, 2018
Recall service on Grand Cherokee/ Purchased new Dodge Ram After completing the required recall service adhead of schedule. I remarked casually to my wife about looking at trucks. Becky Brown mentioned there After completing the required recall service adhead of schedule. I remarked casually to my wife about looking at trucks. Becky Brown mentioned there was a great selection and they were just around the corner of the building. Cory met us and introduced us to Jarred. Jarred worked diligently with us on a truck selection. Jarred was extremely knowledgeable about the product like. Donnie, Jarred, my wife and I worked out a very good deal and Chuck worked to get us very favorable financing. All in all a very pleasant SUV service and truck purchasing experience. More
by dananderson1949
Employees Worked With
Chuck Domingues, Cory Herrington, Donnie Miller, Becky Brown, Jarred Havard
July 04, 2018
Excellent Needed a new set of tires fo our Yukon and Wendy in the Service Dept. located what I needed at a great price. She is always very friendly and helpful! Needed a new set of tires fo our Yukon and Wendy in the Service Dept. located what I needed at a great price. She is always very friendly and helpful! More
by Sonnyshipper
Employees Worked With
Wendy Shoemaker
