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Walt Massey Chrysler Dodge Jeep Ram - Service Center
Lucedale, MS
132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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132 Reviews of Walt Massey Chrysler Dodge Jeep Ram - Service Center
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September 21, 2018
Work done quickly I have no complaints about the Dealer, I do however have a problem with Dodge. The parts needed to repair my truck were no readily available through D I have no complaints about the Dealer, I do however have a problem with Dodge. The parts needed to repair my truck were no readily available through Dodge. My truck needed a fan clutch which was back ordered. The water pump came in the next day, but my truck was down for a week because of the fan clutch. As soon as it came in, the dealership had it done quickly. More
by BOB
Verified CustomerEmployees Worked With
Becky Brown
September 17, 2018
Great Service. I always get the best service at this dealership. I look forward to continue coming here. I look forward to purchase a new vehicle in the future. I always get the best service at this dealership. I look forward to continue coming here. I look forward to purchase a new vehicle in the future. More
by scott_strayhorn
Employees Worked With
Robbie Lebert
September 16, 2018
Recall repair Recall was fixed accordingly to my knowledge. Had to take back to dealership where purchased for other issues though. I was told by this service depar Recall was fixed accordingly to my knowledge. Had to take back to dealership where purchased for other issues though. I was told by this service department that wires had been spliced. According to dealership where purchased, they said wires not spliced, just clips on them. More
by leslieflurry
Employees Worked With
Becky Brown
September 10, 2018
Awesome Well taken care of. Awesome service and willing to work with you. Inspection of everything on the vehicle and thoroughly checked out. Recommend to any Well taken care of. Awesome service and willing to work with you. Inspection of everything on the vehicle and thoroughly checked out. Recommend to anyone. More
by mikebracewell7
Employees Worked With
Becky Brown
August 24, 2018
Great and friendly staff Ha e one of the best shop crews I have ever seen and had to deal with they took the time to ride with me check out my truck and talk to me and explain Ha e one of the best shop crews I have ever seen and had to deal with they took the time to ride with me check out my truck and talk to me and explain what it could be and they fixed my problem great people to deal with and very trustworthy More
by manpeavy
Employees Worked With
The shop crew , Becky Brown
August 24, 2018
Management and service receptionist were A1 Robbie, Eric and Becky are the only reasons for the 5 star rating. If not for the exemplary customer care given by these 3 people my rating would have Robbie, Eric and Becky are the only reasons for the 5 star rating. If not for the exemplary customer care given by these 3 people my rating would have been 0 stars. I will be returning for all future vehicle services and purchases. I also spoke with several sales people while waiting for my services to be completed, and everyone in sales was awesome. Specifically Jimmy, who helped me program my easy exit seat configuration. Jordan Seals was my initial contact with Walt Massey, and she is an exceptional service rep. More
by don.kirk.2nd
Employees Worked With
Other Employees :
Eric (service mgr) , Jimmy Wigfield, Becky Brown, Robbie Lebert
August 23, 2018
Recall on my 2015 dodge journey. Very pleasant experience. Very fast and thorough. From start to finish was less than I expected. I didn't even purchase my car there, yet they called Very pleasant experience. Very fast and thorough. From start to finish was less than I expected. I didn't even purchase my car there, yet they called me and made my appointment for the service. More
by kndkne
Employees Worked With
Becky Brown
August 20, 2018
Robbie Lebert helped me and he was great. He was very friendly, he kept me informed on every step they were making and was a very nice man. I absolutely will be bac helped me and he was great. He was very friendly, he kept me informed on every step they were making and was a very nice man. I absolutely will be back. He was awesome!!!! More
by watnot1
Employees Worked With
Robbie Lebert
August 14, 2018
Amazing service Becky provided fast and friendly service. I will definitely use their service department again. I will recommend Walt Wassey Chrysler, Dodge, Jeep, Ra Becky provided fast and friendly service. I will definitely use their service department again. I will recommend Walt Wassey Chrysler, Dodge, Jeep, Ram to all my friends and family. More
by lorettamckissick
Employees Worked With
Becky Brown
August 12, 2018
Oil change was great! The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was gre The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was great! More
by jbrown9495
Employees Worked With
Becky Brown
