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Walt Massey Chrysler Dodge Jeep Ram - Service Center

Lucedale, MS

4.6
132 Reviews
Call Service Center (601) 673-4796

132 Reviews of Walt Massey Chrysler Dodge Jeep Ram - Service Center

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November 12, 2024

CDJR service advisors are outstanding! Oil change and tire rotation was finished in no time! More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
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August 28, 2024

Everything was fine no problems did not have to wait too long and was kept informed. More

by knewbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Fairley
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July 26, 2024

The folks in the service department the other day was top notch. It was full service on my wife's Challenger and they was very upfront and honest and I really do thank y'all for a great job. Kenny & Dee More

by KennyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tera Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2024

Jared, The Service manager on the Dodge side was amazing and so helpful. Finally someone who cares ! More

by saragraves88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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July 09, 2024

It's nice to be able to schedule maintenance needs and have them done in a timely manor. More

by eldred119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Sudduth
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April 27, 2024

I have been a customer for 8 years. This was the best visit yet. They did what I requested which was appreciated. The Pick up and Delivery Service was outstanding. Thank You! More

by jmorosky
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah and Destiny
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April 27, 2024

Had an oil change and they stated they reset my oil life indicator which they did not. I called to inform them and was supposed to receive a call back and five days later I still have not heard from them. More

by LynnharbisonLynn
Recommend Dealer
Yes
Employees Worked With
James Overstreet
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April 22, 2024

Always great service and pleasant employees. I enjoy the visit every time I go to the dealership. More

by davis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Boydston
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Apr 24, 2024 -

Walt Massey Chrysler Dodge Jeep Ram responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

I was very pleased with the promptness of service during this visit. Waiting time was minimal and the staff were very pleasant. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Walt Massey Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2024

I was kept informed with the work on my and how long it would be in the shop. Leigh returned my call in a timely manner and had my truck ready when promised. More

by Kunsray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh service 5 star
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Mar 29, 2024 -

Walt Massey Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walt Massey Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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