Walt Massey Chrysler Dodge Jeep Ram

Great Our buying experience was quick and hassel free. We was adressed quickly upon arrival. Everything was went over in great detail. Thanks for everything Our buying experience was quick and hassel free. We was adressed quickly upon arrival. Everything was went over in great detail. Thanks for everything. Thanks More

Warranty issue and routine service Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until Routine service was excellent as usual. However extremely disappointed that I could not have warranty work on the front windshield gasket done until “ approved “ by Dodge. That was on Thursday, 10-17-19. It would seem that in the age of rapid communication it would not take 2.5 days. Maybe the carrier pigeon is nesting somewhere. More

Very professional and courteous experience. Everyone involved went out of their way for a very good experience and ease of buying a new vehicle. They found and delivered the vehicle I was wantin Everyone involved went out of their way for a very good experience and ease of buying a new vehicle. They found and delivered the vehicle I was wanting. Very courteous and friendly staff. More

Very pleased! I showed up on the lot to check out the used trucks. I wasn’t immediately harassed and hastled like at some car lots. Jeffrey McCardle came up and spo I showed up on the lot to check out the used trucks. I wasn’t immediately harassed and hastled like at some car lots. Jeffrey McCardle came up and spoke with me after a few minutes. He answered any questions I had and was easy to talk to. The whole process was a breeze and I never felt like I was waiting too long for anything. More

Great job balancing 37” tires Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I Great job balancing my 37 inch tires but I was shocked that they said my Lugnuts were swollen and wanted $294 for a new set of Lugnuts no thank you I got an aftermarket set for $40 More

Mr. LeBert was wonderful to my family with the purchase of my daughter first dealership purchase of a used truck. Couldn’t ask for better and more honest service. Thanks again to employing such wonderful of my daughter first dealership purchase of a used truck. Couldn’t ask for better and more honest service. Thanks again to employing such wonderful people More

Robbie Lebert was wonderful to work with. Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above a Robbie went to Wal Mart and jumped my daughters car off. Then followed her back to dealership and check her battery and replaced it. He went above and beyond his job as service manager. More

Amazing Service! Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s se Thank you for the amazing service and great hospitality! I am very busy and their pickup service saved me a lot of time. I will use Walt Massey’s service department for future service needs on my Ram 2500. More

Great They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. More

Above and beyond service I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Br I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Brown saw my call and CALLED ME BACK. She told me she would wait for me to arrive and process my repair claim. It took me 30 minutes to make it to the dealership. She stayed after work and was outstanding in service and kindness. She went above and beyond the call of duty! I was very impressed - especially in a day when great customer service is hard to find - I found it in the service center at the Walt Massey dealership with Becky Brown! Thank you! More