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Walt Massey Chrysler Dodge Jeep Ram
Lucedale, MS
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 270 reviews
June 18, 2018
Jeep Purchase Salesman: Both Bryan and Dominick (and assistants) were easy to work with, I felt no pressure at all to purchase a vehicle. Our needs were met with a Salesman: Both Bryan and Dominick (and assistants) were easy to work with, I felt no pressure at all to purchase a vehicle. Our needs were met with a quick, friendly response. Service Department: Excellent. Reasons I gave a 4 star: 1st) Prior to going to the dealership I was told via text that they could do an even wheel swap which was great. However, a couple of days after the purchase of the vehicle and wheels were ordered we were told that there would be a $100.00 service fee for labor to swap and balance the wheels. Of course, we wanted the wheels but the $100.00 service fee should have been disclosed prior to the purchase and not afterwards. We received a sincere apology however we paid the $100.00. We love the wheels! 2nd) the Finance Department: although they worked together with sales to make the deal happen I felt that going over the paperwork was hurried through and they weren’t very friendly. Overall I would not hesitate to go back to purchase another vehicle from Walt Massey. More
by jeepowner
Employees Worked With
Loretta McKissack, Bryan Rogers, Dominick Michini, Becky Brown
June 14, 2018
BEST SERVICE EVER! Becky in the service department was AWESOME in her efforts to assist me with the overhaul of the engine in my PT Cruiser! Clint the technician that p Becky in the service department was AWESOME in her efforts to assist me with the overhaul of the engine in my PT Cruiser! Clint the technician that performed the repairs went above and beyond the call of duty to personally explain to me my options concerning critical repairs. Without his advice I would have taken a wrong path in repairing and upgrading my vehicle. As a team they clearly exceeded my expectations. Ryan, Becky’s partner also greatly asdisted me with his mechanicsl advice based on his long years of experience as a Chrysler technician! I can’t praise these profesdinals enough! More
by pbskipper
Verified CustomerEmployees Worked With
Clint the automotive technician, Becky Brown, Ryan Smith
June 12, 2018
Jeep buy Would highly recommend Walt Massey. They streamlined my purchase and made sure every detail was taken care of. Cory, Shemuel, Chuck and Brian all work Would highly recommend Walt Massey. They streamlined my purchase and made sure every detail was taken care of. Cory, Shemuel, Chuck and Brian all worked together to make this the easiest buying experience. More
by ABylsma
Employees Worked With
Shemuel McCraney, Chuck Domingues, Bryan Rogers, Cory Herrington
June 11, 2018
Best Car-Buying Experience Ever! By far, the easiest and most stress-free experience I've ever had! First of all, Jimmy Wigfield is highly knowledgeable especially with Jeeps. His pa By far, the easiest and most stress-free experience I've ever had! First of all, Jimmy Wigfield is highly knowledgeable especially with Jeeps. His passion and excitement for the Jeep brand is evident. I bought a 2018 Jeep Renegade and it could have been a bit overwhelming learning all the features of this car. However, Jimmy explained everything so well, feature by feature, and I am thoroughly enjoying driving my car every day! Chuck Domingues, Finance Manager worked tirelessly to get me the best interest rate so that my car payment would be reasonable. And, for someone who needed to rebuild credit, he helped me on the path to raising my credit score by helping me with finding the best financing. And, Donnie Miller, the manager was kind and encouraging through the entire process. I feel as though I have made new friends along with finding a great car dealership. I anticipate a long relationship with this dealership and will recommend it to my friends and family! More
by Cindymartin60
Employees Worked With
Chuck Domingues, Donnie Miller, Jimmy Wigfield
June 11, 2018
Great experience Not only did I receive great service, the staff was excellent as well. Would highly recommend Walt Massey to anyone!!! Ms, Becky was awesome and I w Not only did I receive great service, the staff was excellent as well. Would highly recommend Walt Massey to anyone!!! Ms, Becky was awesome and I would encourage you to schedule serve through her. She absolutely was the best!!! More
by teanamiller
Employees Worked With
Becky Brown
June 07, 2018
very pleased just went in for oil change...dealership did a great job. Becky Brown did a great job of scheduling and getting a the job done. She is nice and frie just went in for oil change...dealership did a great job. Becky Brown did a great job of scheduling and getting a the job done. She is nice and friendly. More
by bvise1943
Employees Worked With
Becky Brown
June 02, 2018
Great Dealership Friendly and knowledgeable sales team that listens to you and do not try to pressure you while at the dealership. They also made the buying process Friendly and knowledgeable sales team that listens to you and do not try to pressure you while at the dealership. They also made the buying process easy and had a large selection to choose from. More
by andersjason
Employees Worked With
Chuck Domingues, Donnie Miller, Robbie Lebert, Jarred Havard
May 26, 2018
Sales Working with Brian was very easy. When I called to let him know what time I would be there to process the sale, he said everything would be ready. Whe Working with Brian was very easy. When I called to let him know what time I would be there to process the sale, he said everything would be ready. When I arrived everything was finished just like he said. I didn’t have to wait around all day like most dealerships. Brian made my buying experience a pleasure and very easy. More
by Amcca
Employees Worked With
Brian Lewis, Chuck Domingues
May 25, 2018
New Grand Cherokee Jimmy Wigfield listened to all my wants and needs in a new vehicle before helping me look. He did not try to sell me something above my price limit (w Jimmy Wigfield listened to all my wants and needs in a new vehicle before helping me look. He did not try to sell me something above my price limit (which most car salesmen do). They were fair on our trade in, and we had all our paperwork ready and signed in no time. It was a pleasure doing business with Walt Massey. More
by s6566k
Employees Worked With
Chuck Domingues, Donnie Miller, Jimmy Wigfield
May 19, 2018
Great Experience The salesman, Jimmy, listened to us and found us exactly what we were looking for. Easiest vehicle purchase we have ever made. Hometown people getting The salesman, Jimmy, listened to us and found us exactly what we were looking for. Easiest vehicle purchase we have ever made. Hometown people getting it done. More
by Sunshine
Employees Worked With
Chuck Domingues, Jimmy Wigfield
