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Walt Massey Chrysler Dodge Jeep Ram
Lucedale, MS
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 270 reviews
August 12, 2018
Oil change was great! The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was gre The amount of time that it took to get my oil changed was very reasonable. Becky Brown was very helpful and answered every question I had. She was great! More
by jbrown9495
Verified CustomerEmployees Worked With
Becky Brown
August 10, 2018
Great Customer Service and Expedient Communication Brian Lewis is the best salesperson I've worked with during my time of being a new or used vehicle. They delivered on their commitments and promises. Brian Lewis is the best salesperson I've worked with during my time of being a new or used vehicle. They delivered on their commitments and promises. Thanks for awesome service! More
by ALLEN.MOORMAN
Employees Worked With
Brian Lewis
August 09, 2018
cruise control recall In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. In and out 30 minutes, good people at Walt Massey. First Jeep I have ever bought, got the 2018 Wrangler Sahara and it gets great fuel mileage. More
by hestema1
Employees Worked With
Cory Herrington, Donnie Miller, Jimmy Wigfield, Becky Brown
August 08, 2018
Great Service. I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a ti I went in for a reprogram recall. I was in and out in no time! Everyone was very helpful and made it easy for me to have the service completed in a timely manner! Great job guys! More
by Marquitamcleod50
Employees Worked With
Becky Brown
August 01, 2018
Cruise control recall on my 2016 Ram Brought my Ram in with no appointment and was taken care of promptly, no regrets. Only waited about 15 minutes for the work to be completed. Very clea Brought my Ram in with no appointment and was taken care of promptly, no regrets. Only waited about 15 minutes for the work to be completed. Very clean dealership More
by truckinwithmike
Employees Worked With
Becky Brown
July 31, 2018
Alignment Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came i Went in Saturday to talk about a specific 4 wheel alignment. They said they could do it. We even discussed what parts are to be adjusted. Came in monday first thing as we planned. He did a 2 wheel alignment and only did half that. The only thing touched was the tie rod. The drag link, track bar and control arms were not adjusted. I had to pay 80 dollars and then another 100 to go else where to have it done right. I dont like waisting money on a service on dont recieve. More
by raeray528
Employees Worked With
Becky Brown, Ryan Smith
July 31, 2018
Friendly staff I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling i I was most impressed with my first trip to the WM Jeep service center. Even though the service manager was out due to an emergency, the guys filling in were friendly and helpful. Never once did they act as if we were a bother or that they didn't have time for us. In fact, they took time to talk with us and find out how we were liking our new Grand Cherokee that we purchased a couple of months ago. My family has never had a bad experience at Walt Massey. More
by Debbie
Employees Worked With
I can't remember names but the parts manager and the guy in internet sales that works with Brent, Chuck Domingues, Jarred Havard, Brian Wittmayer
July 29, 2018
Enjoyed doing business! My experience so Walt Massey Auto was the best I’ve ever encountered. Chuck and Jimmy were very friendly and helpful. I’ve never experienced a more fr My experience so Walt Massey Auto was the best I’ve ever encountered. Chuck and Jimmy were very friendly and helpful. I’ve never experienced a more friendly, courteous, and helpful vehicle purchase ever. Will be back. More
by RL wdhunter
Employees Worked With
Chuck Domingues, Jimmy Wigfield
July 26, 2018
Warranty repairs Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. Donny Miller went out of his way to take care of my problem with a warranty issue and the service department repair seems to be just fine. More
by crswayne
Employees Worked With
Chuck Domingues, Donnie Miller, Jarred Havard
July 25, 2018
Service department Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. Always professional and courteous service. Was in and out in a timely manor. I will continue to do business with this dealership in the future. More
by L.C.M. Mobile
Employees Worked With
Jimmy Wigfield, Becky Brown
