Walt Massey Chrysler Dodge Jeep Ram

Benefit of the doubt Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on it. No returned calls. I show up at 4:45 PM only to be told the the alignment rack to not big enough for my truck. Now they where having computer issues that day from what I've been told. Not sure how this plays out in me not being notified hours before I showed up. More

Could not ask for better service! I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil ch I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil change." I trust Walt Massey to keep my vehicles properly serviced. I encourage anyone looking for professional service to look no further than our local Lucedale Walt Massey automotive, for all your vehicle service. Thanks again Walt Massey! More

I had a wonderful first experience! Mr. David Parnell was a wonderful help in getting me in my new truck. This was my very first experience going to a dealership to buy my own vehicle an Mr. David Parnell was a wonderful help in getting me in my new truck. This was my very first experience going to a dealership to buy my own vehicle and Mr. Parnell made it so easy and carefree, I would recommend him for anyone that is buying a vehicle and wants a great experience. Mr. Parnell kept us in good spirits and made us laugh quite a lot, he is a very approachable man and I would not recommend anyone else but him. I have never felt more welcome in a place than at Walt Massey. Thank y'all so very much and thank you specifically Mr. David for helping me out and being such a wonderful person. Y'all give this man a raise, he is awesome! More

Awesome Experience David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our q David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our questions about buying and financing a new vehicle. More

Very friendly and fast service. Becky Brown is always so helpful and friendly. As soon as you walk in the door, she is focused on what you need and how she can help. Waiting area i Becky Brown is always so helpful and friendly. As soon as you walk in the door, she is focused on what you need and how she can help. Waiting area is always so neat and clean and inviting. and everyone that walks by, speaks and is friendly. Not too long of a wait either. The refreshments are a plus too!! More

Take your time and do it right I spent well over a week selecting my new vehicle---test-driving six or seven models, researching and debating, haggling over the value of my trade-in I spent well over a week selecting my new vehicle---test-driving six or seven models, researching and debating, haggling over the value of my trade-ins and the price of the Jeep I selected---without a bit of pressure or resentment of the time I was taking with my sales representative. She treated me as a new acquaintance and friend, as well as customer. I am pleased with my purchase and with Walt Massey. More

Great Experience Dominick Michini was great to work with. He knew everything there was to know about the new Jeep Wranglers and was very helpful in explaining all the Dominick Michini was great to work with. He knew everything there was to know about the new Jeep Wranglers and was very helpful in explaining all the features of our new vehicle. I will definitely continue to do business with Dominick and Walk Massey. More

Wonderfull experiance David Parnell at Walt Massey automotive was Excellent to work with. He allowed us to take our time with choosing which brand and truck that fit our n David Parnell at Walt Massey automotive was Excellent to work with. He allowed us to take our time with choosing which brand and truck that fit our needs. From Chevrolet GMC Buick to Dodge Jeep Chrysler Ram we had several choices and were not pushed towards any certain vehicle. Was a breath of fresh air to me able to take our time and choose what was best for us. Thank you David we love our New 2019 Ram 1500 More

Great experience! Outstanding purchase experience! Found what we wanted online and one phone call to Johnny Duggan and we were on our way to pickup a new Trailhawk. W Outstanding purchase experience! Found what we wanted online and one phone call to Johnny Duggan and we were on our way to pickup a new Trailhawk. We worked with the Jeep dealers in Pensacola and FWB, and were less than impressed. DO NOT SHORT YOURSELF AND AT LEAST CALL JOHNNY. He and the dealership, found more rebates and money to apply to the purchase than the other two combined. Do your research and then call them, you'll end up buying. More

Very pleasant I thought it was like dealing with his family very pleasant people to deal with and Price is Right was honest there was no hassle it was a great exper I thought it was like dealing with his family very pleasant people to deal with and Price is Right was honest there was no hassle it was a great experience I would buy another truck to her if I needed another truck I may be looking for one here again the month or two thank you for helping us thank you for letting us but truck from you More