Walt Massey Chrysler Dodge Jeep Ram

Treated like family. We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both men went above and beyond to make sure we were happy, and anyone that knows me knows that is not always an easy task. Thanks for everything! Les and Angie Cooper More

The most pleasant satisfying experience I have ever had . The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the fina The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the finacial staff worked diligently to get the financing that I was completely satisfied with. My salesman Josh listened to my concerns completely and every one was eliminated, he seized upon the fact that I was a military retiree and expressed an appreciation I haven't felt in a long time and this continued with the rest of the staff at Walt Massey CJDR. I highly recommend to anyone that is looking for a new vehicle to get to this dealership, they are changing the vehicle purchasing experience!! More

New Truck Purchase I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the tru I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the truck that met my needs with the best price . The sales person and manager were very helpful and friendly and extremely customer oriented making certain that my needs were completely satisfied. More

Great customer service Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Satur Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Saturday to finish the deal More

Benefit of the doubt Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on Dropped my truck off at 10am. I had an appointment for ball jointsto be installed and an alignment. I live 30 minutes away so I call twice to check on it. No returned calls. I show up at 4:45 PM only to be told the the alignment rack to not big enough for my truck. Now they where having computer issues that day from what I've been told. Not sure how this plays out in me not being notified hours before I showed up. More

Could not ask for better service! I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil ch I brought in my new Toyota Tacoma for its very first oil and filter change. I could have taken it to the original dealership and gotten a "free oil change." I trust Walt Massey to keep my vehicles properly serviced. I encourage anyone looking for professional service to look no further than our local Lucedale Walt Massey automotive, for all your vehicle service. Thanks again Walt Massey! More

I had a wonderful first experience! Mr. David Parnell was a wonderful help in getting me in my new truck. This was my very first experience going to a dealership to buy my own vehicle an Mr. David Parnell was a wonderful help in getting me in my new truck. This was my very first experience going to a dealership to buy my own vehicle and Mr. Parnell made it so easy and carefree, I would recommend him for anyone that is buying a vehicle and wants a great experience. Mr. Parnell kept us in good spirits and made us laugh quite a lot, he is a very approachable man and I would not recommend anyone else but him. I have never felt more welcome in a place than at Walt Massey. Thank y'all so very much and thank you specifically Mr. David for helping me out and being such a wonderful person. Y'all give this man a raise, he is awesome! More

Awesome Experience David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our q David Parnell was my salesperson and I would recommend him to anyone. He was very straightforward, personable and knowledgeable. He answered all our questions about buying and financing a new vehicle. More

Very friendly and fast service. Becky Brown is always so helpful and friendly. As soon as you walk in the door, she is focused on what you need and how she can help. Waiting area i Becky Brown is always so helpful and friendly. As soon as you walk in the door, she is focused on what you need and how she can help. Waiting area is always so neat and clean and inviting. and everyone that walks by, speaks and is friendly. Not too long of a wait either. The refreshments are a plus too!! More