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Walt Massey Chrysler Dodge Jeep Ram
Lucedale, MS
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 265 reviews
May 14, 2019
Excellent Experiences! I have purchase two vehicles from Walt Massey and each experience was excellent. No hassles, great service and spent less than an hour each time clos I have purchase two vehicles from Walt Massey and each experience was excellent. No hassles, great service and spent less than an hour each time closing the deal and signing the paperwork. I would recommend them to any of my family or friends with no hesitation. More
by jstenn7
Verified CustomerEmployees Worked With
Chuck Domingues, David Parnell
May 06, 2019
Smooth easy purchase I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really l I really enjoyed buying a new 2019 Ram Big Horn. I was surprised by the amount of rebates that Tera Dennis was able to get for me. I wasn't really looking to buy new but with the price after rebates it was definitely the way to go. More
by huntingcrazy00
Employees Worked With
Chuck Domingues, Robbie Lebert, Tera Dennis
May 06, 2019
Great Car Buying Experience After going to dealership after dealership and being "Harrassed" to buy cars I didnt want, I found the car I wanted on the website and recieved the n After going to dealership after dealership and being "Harrassed" to buy cars I didnt want, I found the car I wanted on the website and recieved the nicest call from a specialist at Walt Massey, when I arrived at the lot, it was no haggle or offering me what they thought I could afford or something I didnt want. My salesperson was kind and very knowledgeable... and uneven got a "free" tank of gas!!!! More
by sonyatblade34
Employees Worked With
Chuck Domingues, Dominick Michini
April 29, 2019
Excellent Sales "no pressure". Made process easy & informed Went to test drive 1st day, felt no pressure at all. Came back 2nd day wanting to buy if all went well and I did! The salespeople were very laid bac Went to test drive 1st day, felt no pressure at all. Came back 2nd day wanting to buy if all went well and I did! The salespeople were very laid back with no pressure to buy which was a relief compared to other dealerships I went to. I would highly recommend! Drove 1 hour and 45 minutes one way for 2 days. Well worth the time! Proud owner of a 2014 Mustang Convertible! Thanks so much Josh and David! More
by Lynda
Employees Worked With
Receptionist was very polite!, David Parnell
April 25, 2019
Was good experience Was a good experience was very helpful and would recommend them to friends an will be back when I'm ready to buy another vehicle Was a good experience was very helpful and would recommend them to friends an will be back when I'm ready to buy another vehicle More
by Chanse1993
Employees Worked With
Chuck Domingues, David Parnell
April 22, 2019
Treated like family. We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both We were treated like family. David was both professional and personable. Chuck took the time to explain every detail of the financing process. Both men went above and beyond to make sure we were happy, and anyone that knows me knows that is not always an easy task. Thanks for everything! Les and Angie Cooper More
by coopschick
Employees Worked With
Chuck Domingues, David Parnell
April 20, 2019
The most pleasant satisfying experience I have ever had . The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the fina The staff was incredibly courteous throughout the truck buying process. Everyone went above and beyond 100% to ensure I was well informed and the finacial staff worked diligently to get the financing that I was completely satisfied with. My salesman Josh listened to my concerns completely and every one was eliminated, he seized upon the fact that I was a military retiree and expressed an appreciation I haven't felt in a long time and this continued with the rest of the staff at Walt Massey CJDR. I highly recommend to anyone that is looking for a new vehicle to get to this dealership, they are changing the vehicle purchasing experience!! More
by carnesluke058
Employees Worked With
Josh, my salesman definitely, Chuck Domingues, Cory Herrington, Dominick Michini, Becky Hembree, Brian Lewis, Brian Wittmayer, Jeffrey Mccardle, Tera Dennis, David Parnell, Eric Mcmillan
April 16, 2019
New Truck Purchase I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the tru I reviewed over 300 new 2019 Ram Trucks listed on the official Ram Website. I had specific options that I wanted on the truck. Walt Massey had the truck that met my needs with the best price . The sales person and manager were very helpful and friendly and extremely customer oriented making certain that my needs were completely satisfied. More
by Thomas
Employees Worked With
Tera Dennis
April 16, 2019
Service Department same as Sales experience, POOR QUALITY Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called Purchased 2018 Ram a year ago. On the day I purchased the truck I was on the lot over 30 minutes and was not ever greeted by anyone. I finally called the dealership from my car and ask to speak with the Sales Manager. After speaking with him he walked out and showed me a couple of Ram trucks. When he walked out two other Salesmen came over and tried to help. I purchased the vehicle but not from the Salesman but from the Sales Manager. I then left and returned serval hours later and the truck still had not been properly cleaned and detailed for delivery. The truck was finally brought around, still dirty and delivered to me. I left with the truck and had returned to the dealership until this past Saturday. I had a couple of recalls and a couple of minor things that needed to be fixed. When I picked up the truck I noticed the front of the hood and fender was covered with greasy smudge marks from the technician not putting any type of protective cover over the vehicle while servicing it. I walked back in side to let them know and literally could not find anyone. At this point I left and called back to let them know how the vehicle was returned to me. I CAN NOT RECOMMEND TO PURCHASE OR HAVE A VEHICLE SERVICED AT THIS DEALERSHIP!!!! . More
by Disappointed Customer
Employees Worked With
Eric Mcmillan
April 15, 2019
Great customer service Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Satur Josh and cory found the truck I asked for and it was real easy purchasing the vehicle ,was treated like a family member, thanks for staying late Saturday to finish the deal More
by APCRAIN02
Employees Worked With
Josh sumter , Chuck Domingues, Cory Herrington
