Walt Massey Chrysler Dodge Jeep Ram
Lucedale, MS
Filter Reviews by Keyword
By Type
Showing 270 reviews
Above and beyond service I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Br I called the service center at 6:55 as I was driving into town, the call went to voice mail. I was experiencing difficulties with my vehicle. Becky Brown saw my call and CALLED ME BACK. She told me she would wait for me to arrive and process my repair claim. It took me 30 minutes to make it to the dealership. She stayed after work and was outstanding in service and kindness. She went above and beyond the call of duty! I was very impressed - especially in a day when great customer service is hard to find - I found it in the service center at the Walt Massey dealership with Becky Brown! Thank you! More
Great They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. They never do anything to my SUV without asking me first. I drive from Grand Bay to this location for the good service. It’s a great place. More
New jeep All the people I associated with during my vehicle purchase was helpful and friendly and courteous. Very pleased with the Jeep Grand Cheroke. Nice rid All the people I associated with during my vehicle purchase was helpful and friendly and courteous. Very pleased with the Jeep Grand Cheroke. Nice ride! More
Great service Sales lady Tera Dennis was fantastic. Chuck Domingues was great in the finance department also. It's been a few years since I,ve had a new truck finan Sales lady Tera Dennis was fantastic. Chuck Domingues was great in the finance department also. It's been a few years since I,ve had a new truck financed but Chuck was more detailed than anyone I can remember. We had a great time there. More
Amazing Service! Tera went above and beyond for us! She got us in exactly what we were looking for. Her and her team are amazing hands down. Tera went above and beyond for us! She got us in exactly what we were looking for. Her and her team are amazing hands down. More
Recall I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. I went in for a recall on my truck. I ended up trading in my ram on a GMC Sierra. Had a great experience with service and sales. More
Oil Change Awesome price, excellent service. I called and got an appointment for the very same day and it was done in no time at all! Thanks! Awesome price, excellent service. I called and got an appointment for the very same day and it was done in no time at all! Thanks! More
Everyone was very nice and the work was done right and it's Thank you for being so kind and letting me.keep my grocery bag inside so it didnt melt.and the service was perfect,and very nice doing business at hom Thank you for being so kind and letting me.keep my grocery bag inside so it didnt melt.and the service was perfect,and very nice doing business at home. More
Airbag recall The service was very friendly and professional. The recall didn’t take long and they got right on top of it. As soon as it was completed they contacte The service was very friendly and professional. The recall didn’t take long and they got right on top of it. As soon as it was completed they contacted me to pick it up. More
Great customer service Great experience from start to finish! We really enjoyed working with David and his team to buy our new Dodge Durango. Great and awesome experience. Great experience from start to finish! We really enjoyed working with David and his team to buy our new Dodge Durango. Great and awesome experience. More